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Setting up utilities in Huntsville

In Huntsville, Huntsville Utilities delivers electricity, Huntsville Utilities delivers gas, water depends on your address, Huntsville Water Pollution Control handles sewer, and the Huntsville Sanitation Division handles trash pickup.

We can’t set up Huntsville Utilities yet

Start on hsvutil.org (opens hsvutil.org in a new tab)

Your utilities in Huntsville

Who to call for each service in Huntsville, and how to start it.

ServiceProviderHow to start

Electric

Huntsville Utilities

Huntsville Utilities provides electric service to all of Madison County.

To start: Apply with a STAR ID or two valid, unexpired government IDs (at least one from the primary list), and skip the online option if you need service within two business days.

Customer service1 (256) 535-1200Start on hsvutil.org (opens hsvutil.org in a new tab)

Gas

Huntsville Utilities

Huntsville Utilities distributes natural gas throughout Madison County.

To start: Apply with a STAR ID or two valid, unexpired government IDs (at least one from the primary list), and skip the online option if you need service within two business days.

If natural gas isn’t in your area, Huntsville Utilities can quote an installation or give you the contact for the other gas utility there.

Customer service1 (256) 535-1200Start on hsvutil.org (opens hsvutil.org in a new tab)

Water

Depends on your address

Huntsville Utilities

It serves water customers in Huntsville and Madison County.

Most of the city

To start: Apply with a STAR ID or two valid, unexpired government IDs (at least one from the primary list), and skip the online option if you need service within two business days.

Customer service1 (256) 535-1200Start on hsvutil.org (opens hsvutil.org in a new tab)

Madison County Water Department

It provides drinking water from seven different sources.

Some areas at the city’s edges (check the county’s map)

If your address falls in the shaded area on the county’s water service map, you’re a Madison County Water customer.

Customer service1 (256) 746-2888madisoncountyal.gov (opens madisoncountyal.gov in a new tab)

Sewer

Huntsville Water Pollution Control

It carries wastewater from Huntsville’s homes to its treatment facilities.

Sewer is billed by your water use, which Huntsville Utilities measures at your water meter.

Customer service1 (256) 883-3719huntsvilleal.gov (opens huntsvilleal.gov in a new tab)

Trash & recycling

Huntsville Sanitation Division

It collects trash, yard waste and bulky waste for Huntsville residents.

To start: Request a garbage cart from the City if you have recently moved.

Garbage collection fees are billed on your monthly Huntsville Utilities bill.

Customer service1 (256) 883-3964Start on huntsvilleal.gov (opens huntsvilleal.gov in a new tab)

FAQ

Questions about moving to Huntsville

Huntsville Utilities, which the City of Huntsville owns. It provides electricity, natural gas and water to residents in the city. To set up, transfer or cancel service, visit its website.

It may. A new customer pays a deposit if they don’t meet its credit requirements in a third-party credit review, or if they opt out of the credit check. After at least 12 months of satisfactory payment history, you’re eligible for a reduced or fully refunded deposit.

Sources: Huntsville Utilities, Madison County Water Department, Huntsville Water Pollution Control, Huntsville Sanitation Division, EIA.

Public Grid isn’t affiliated with these companies.

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