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Setting up utilities in Phoenix

In Phoenix, electricity depends on your address, Southwest Gas delivers gas, the Phoenix Water Services Department runs water and sewer, and the Phoenix Public Works Department handles trash pickup.

Moving to Phoenix? Public Grid can set up APS or SRP for you.

Your utilities in Phoenix

Who to call for each service in Phoenix, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Phoenix. Check your zip.

APS

Downtown, central and north Phoenix, including Sunnyslope

To start: APS checks who you are before it starts service. Public Grid’s setup asks for your Social Security number for this and tells you exactly what you’ll need.

Or let Public Grid set it up →
Start or stop service1 (602) 371-7171Start on aps.com (opens aps.com in a new tab)
Read our APS guide

SRP

Maryvale, west-central and east Phoenix, south of the river

To start: SRP checks who you are before it starts service. Public Grid’s setup asks for your Social Security number for this and tells you exactly what you’ll need.

Or let Public Grid set it up →
Start or stop service1 (602) 236-8888Start on srpnet.com (opens myaccount.srpnet.com in a new tab)
Read our SRP guide

Gas

Southwest Gas

It provides natural gas to Arizona, Nevada and parts of California.

To start: You can schedule service online, in the Southwest Gas mobile app or by calling Customer Solutions.

Customer service1 (877) 860-6020Start on swgas.com (opens myaccount.swgas.com in a new tab)

Water & sewer

Phoenix Water Services Department

The City provides drinking water and wastewater service in Phoenix.

To start: Renters attach a copy of their lease, and owners attach proof of ownership, such as a deed.

Customer service1 (602) 262-6251Start on phoenix.gov (opens payonline.phoenix.gov in a new tab)

Trash & recycling

Phoenix Public Works Department

The City collects household trash and recycling every week.

To start: There’s nothing separate to start, since trash service begins when your City water service starts.

Customer service1 (602) 262-6251phoenix.gov (opens phoenix.gov in a new tab)

What Phoenix homes pay for electricity

This is APS’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$171

APS’s average home bill, per month

17.1¢

APS’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Phoenix

It depends on your address. Electric service comes from SRP or APS depending on where you live, and either company can tell you which one serves your address.

At least three business days ahead. The City needs a minimum of three business days for every service request, not counting weekends and city holidays.

Sources: APS, SRP, Southwest Gas, Phoenix Water Services Department, Phoenix Public Works Department, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)