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Setting up utilities in Waterbury

In Waterbury, Eversource delivers electricity, Eversource delivers gas, water depends on your address, Waterbury Water Pollution Control handles sewer, and the Waterbury Bureau of Refuse handles trash pickup.

Moving to Waterbury? Public Grid can set up your electric for you.

Your utilities in Waterbury

Who to call for each service in Waterbury, and how to start it.

ServiceProviderHow to start

Electric

Eversource

The electric company for Hartford and most of Connecticut.

To start: Eversource asks for ID when you start service. Public Grid’s setup tells you exactly what you’ll need.

Or let Public Grid set it up →
Start or stop service1 (800) 286-2000Start on eversource.com (opens eversource.com in a new tab)
Read our Eversource guide

Gas

Eversource

Eversource delivers natural gas to towns across Connecticut.

To start: Request service online with an eversource.com user ID, and contact Eversource ahead of time so it’s set up when you move in.

Customer service1 (800) 989-0900Start on eversource.com (opens eversource.com in a new tab)

Water

Depends on your address

Waterbury Water Department

The City department that delivers drinking water to Waterbury.

Most of Waterbury

To start: If you’re buying, send the City’s Real Estate Closing request with the new owner’s information; a final meter reading is required.

Customer service1 (203) 574-8251Start on waterburyct.org (opens waterburyct.org in a new tab)

Connecticut Water

A water utility serving customers in towns across Connecticut.

Parts of south and west Waterbury (check your address)

To start: Call customer service at 800-286-5700 with the service address and whether you’re buying or renting; renters also complete a Billing Authorization Form.

Customer service1 (800) 286-5700Start on ctwater.com (opens ctwater.com in a new tab)

Sewer

Waterbury Water Pollution Control

Waterbury’s sewer system, run for the City by Jacobs.

To start: If you’re buying, send the City’s Real Estate Closing request for the water and sewer account with the new owner’s information; a final meter reading is required.

Customer service1 (203) 574-8251Start on waterburyct.org (opens waterburyct.org in a new tab)

Trash & recycling

Waterbury Bureau of Refuse

The City bureau for curbside trash and recycling collection.

To start: Order a trash bin by calling 203-756-7365, or buy one at the Mark Lane facility.

Customer service1 (203) 574-6857waterburyct.org (opens waterburyct.org in a new tab)

What Waterbury homes pay for electricity

This is Eversource’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$184

Eversource’s average home bill, per month

26.9¢

Eversource’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Waterbury

Residents are responsible for buying the large blue refuse containers, sold at the Mark Lane Transfer Facility. Request a recycle bin with a service request form or by calling 203-756-7365.

City residents are allowed two bulk waste dumps at the Mark Lane Transfer Facility. The Refuse Department also does special curbside pick-ups by appointment, with a five-item limit: call 203-574-6857 before you put items out.

Sources: Eversource, Waterbury Water Department, Connecticut Water, Waterbury Water Pollution Control, Waterbury Bureau of Refuse, EIA.

Public Grid isn’t affiliated with these companies.

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