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Setting up utilities in Indianapolis

In Indianapolis, AES Indiana delivers electricity, Citizens Energy Group delivers gas, Citizens Energy Group runs water, sewer depends on your address, and the Indianapolis Department of Public Works handles trash pickup.

We can’t set up AES Indiana yet

Start on aesindiana.com (opens aesindiana.com in a new tab)

Your utilities in Indianapolis

Who to call for each service in Indianapolis, and how to start it.

ServiceProviderHow to start

Electric

AES Indiana

AES Indiana supplies electricity to homes and businesses in Indianapolis.

To start: Call customer service at least three business days before your start date, since new customers can’t start online.

Customer service1 (888) 261-8222Start on aesindiana.com (opens aesindiana.com in a new tab)

Gas

Citizens Energy Group

Citizens provides gas, water and sewer in the Indianapolis area.

To start: Apply online, and be ready for a possible security deposit unless you can show creditworthiness.

Customer service1 (317) 924-3311Start on citizensenergygroup.com (opens citizensenergygroup.com in a new tab)

Water

Citizens Energy Group

Citizens provides gas, water and sewer in the Indianapolis area.

To start: Apply online, and be ready for a possible security deposit unless you can show creditworthiness.

Customer service1 (317) 924-3311Start on citizensenergygroup.com (opens citizensenergygroup.com in a new tab)

Sewer

Depends on your address

Citizens Energy Group

Citizens provides gas, water and sewer in the Indianapolis area.

Most of Indianapolis

To start: Apply online, and be ready for a possible security deposit unless you can show creditworthiness.

Customer service1 (317) 924-3311Start on citizensenergygroup.com (opens citizensenergygroup.com in a new tab)

Ben Davis Conservancy District

The district provides sanitary sewer service in Wayne Township.

Parts of Wayne Township, Tibbs Ave to Girl School Rd

To start: Fill out the district’s start service form, and staff will respond within one business day.

Customer service1 (317) 241-2941Start on bdconservancy.com (opens bdconservancy.com in a new tab)

Trash & recycling

Indianapolis Department of Public Works

The City’s DPW handles trash collection and disposal in Indianapolis.

Lakeshore Recycling Systems collects trash in solid waste districts 1, 2, 3, 4, 6, 9 and 10, and the City’s DPW collects in the rest.

Customer service1 (317) 327-4000indy.gov (opens indy.gov in a new tab)

FAQ

Questions about moving to Indianapolis

The City provides a free 96-gallon trash cart, and it stays with your home when you move. If no cart was left behind, file a police report with IMPD’s non-emergency line, then ask the Mayor’s Action Center for a replacement.

Use the City’s pickup-day lookup to find your regular and heavy trash days. On pickup day, your cart needs to be at the curb before 7 a.m.

Sources: AES Indiana, Citizens Energy Group, Ben Davis Conservancy District, Indianapolis Department of Public Works, EIA.

Public Grid isn’t affiliated with these companies.

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