Skip to content

Setting up utilities in Lowell

In Lowell, National Grid delivers electricity, National Grid delivers gas, Lowell Regional Water Utility runs water, Lowell Regional Wastewater Utility handles sewer, and Lowell Solid Waste & Recycling handles trash pickup.

Moving to Lowell? Public Grid can set up your electric for you.

Your utilities in Lowell

Who to call for each service in Lowell, and how to start it.

ServiceProviderHow to start

Electric

National Grid

The electric company for Worcester and much of the state.

To start: National Grid asks for your Social Security number when you start service and uses it for a soft credit check to confirm who you are. It won’t affect your credit score. National Grid may also ask for information from your driver’s license.

Or let Public Grid set it up →
Start or stop service1 (800) 322-3223Start on nationalgrid.com (opens myaccount.nationalgrid.com in a new tab)
Read our National Grid guide

Gas

National Grid

National Grid delivers natural gas to homes across Massachusetts.

To start: Call National Grid 5 to 7 days before you move in, with your Social Security number, your legal name as shown on your SSN card and your new address ready; you may be asked for information from your driver’s license.

Customer service1 (800) 233-5325Start on nationalgrid.com (opens nationalgrid.com in a new tab)

Water

Lowell Regional Water Utility

LRWU delivers drinking water to Lowell, Dracut, Tyngsboro and Chelmsford.

To start: If you’re the new owner, complete and sign the utility billing change form with your phone number and email, and return it to the Lowell Regional Water Utility, Attn: Billing.

Water, sewer and trash come on one quarterly bill from the Water department.

Customer service1 (978) 674-4240Start on lowellma.gov (opens lowellma.gov in a new tab)

Sewer

Lowell Regional Wastewater Utility

LRWWU transports and treats wastewater from Lowell and four nearby towns.

Sewer usage is based on water usage.

Customer service1 (978) 674-4248lowellma.gov (opens lowellma.gov in a new tab)

Trash & recycling

Lowell Solid Waste & Recycling

The City contracts curbside trash, recycling, yard waste and bulk pickup.

To start: For new service, fill out and sign the City’s affidavit and return it in person to the DPW Solid Waste & Recycling Office with at least one form of official ID.

Eligible, enrolled residents get a City-owned red trash cart and green recycling cart.

Customer service1 (978) 674-4309Start on lowellma.gov (opens lowellma.gov in a new tab)

What Lowell homes pay for electricity

This is National Grid’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$167

National Grid’s average home bill, per month

33.9¢

National Grid’s average price per kilowatt-hour (kWh)

Estimate your National Grid bill

FAQ

Questions about moving to Lowell

On one utility bill for water, sewer and trash, sent quarterly by the City’s Water department. Questions about billing or adjustments go to the Water Department at 978-674-4247.

Enrolled residents get a City-owned red trash cart and green recycling cart. Each cart has a serial number assigned to a specific property, and only a Solid Waste and Recycling employee should remove it from the property.

Sources: National Grid, Lowell Regional Water Utility, Lowell Regional Wastewater Utility, Lowell Solid Waste & Recycling, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)