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Setting up utilities in Worcester

In Worcester, National Grid delivers electricity, Eversource delivers gas, Worcester Water & Sewer Operations runs water and sewer, and Worcester Public Works & Parks handles trash pickup.

Moving to Worcester? Public Grid can set up your electric for you.

Your utilities in Worcester

Who to call for each service in Worcester, and how to start it.

ServiceProviderHow to start

Electric

National Grid

The electric company for Worcester and much of the state.

To start: National Grid asks for your Social Security number when you start service and uses it for a soft credit check to confirm who you are. It won’t affect your credit score. National Grid may also ask for information from your driver’s license.

Or let Public Grid set it up →
Start or stop service1 (800) 322-3223Start on nationalgrid.com (opens myaccount.nationalgrid.com in a new tab)
Read our National Grid guide

Gas

Eversource

Eversource delivers natural gas to towns across Massachusetts.

To start: Request service online with an eversource.com user ID, and contact Eversource ahead of time so it’s set up when you move in.

Customer service1 (800) 592-2000Start on eversource.com (opens eversource.com in a new tab)

Water & sewer

Worcester Water & Sewer Operations

Worcester’s DPW division delivers drinking water and collects wastewater.

Customer service1 (508) 799-1440worcesterma.gov (opens worcesterma.gov in a new tab)

Trash & recycling

Worcester Public Works & Parks

Public Works & Parks manages Worcester’s trash and recycling program.

To start: Buy official City of Worcester yellow trash bags at a local retailer for your household trash.

The City collects at buildings with 1 to 6 units; buildings with 7 or more arrange their own.

3111 (508) 929-1300Start on worcesterma.gov (opens worcesterma.gov in a new tab)

What Worcester homes pay for electricity

This is National Grid’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$167

National Grid’s average home bill, per month

33.9¢

National Grid’s average price per kilowatt-hour (kWh)

Estimate your National Grid bill

FAQ

Questions about moving to Worcester

The City does, for residential buildings with 1 to 6 units. Buildings with 7 or more units arrange their own trash and recycling collection, but their residents can still use the City’s Residential Drop-Off Center for recycling.

If you need a new bin, use any durable, open-top, weatherproof container that holds no more than 35 gallons and is clearly labeled “Recycling.” Existing City-provided bins can still be used. Recycling left in a plastic bag won’t be collected.

Sources: National Grid, Eversource, Worcester Water & Sewer Operations, Worcester Public Works & Parks, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)