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Setting up utilities in Albany

In Albany, National Grid delivers electricity, National Grid delivers gas, Albany Water runs water and sewer, and the Albany Department of General Services handles trash pickup.

Moving to Albany? Public Grid can set up your electric for you.

Your utilities in Albany

Who to call for each service in Albany, and how to start it.

ServiceProviderHow to start

Electric

National Grid

The electric company for Buffalo and upstate New York.

To start: National Grid asks for your Social Security number when you start service and uses it for a soft credit check to confirm who you are. It won’t affect your credit score. National Grid may also ask for information from your driver’s license.

Or let Public Grid set it up →
Start or stop service1 (800) 642-4272Start on nationalgrid.com (opens myaccount.nationalgrid.com in a new tab)
Read our National Grid guide

Gas

National Grid

National Grid delivers natural gas in upstate New York.

To start: Request service 5 to 7 days before you move in, with your Social Security number, your legal name as shown on your SSN card and your new address ready; you may be asked for information from your driver’s license.

Customer service1 (800) 642-4272Start on nationalgridus.com (opens nationalgridus.com in a new tab)

Water & sewer

Albany Water

Albany Water provides drinking water and the sewer system in Albany.

To start: Fill out the City’s form to establish a water/sewer account in your name as the new property owner.

Water service accounts can only be registered in the property owner’s name, not tenants’.

Customer service1 (518) 434-5300Start on albanyny.gov (opens albanyny.gov in a new tab)

Trash & recycling

Albany Department of General Services

The City collects weekly household trash and recycling in Albany.

Owners of buildings with more than 4 units or a commercial unit must provide a private hauler.

Customer service1 (518) 427-7480albanyny.gov (opens albanyny.gov in a new tab)

What Albany homes pay for electricity

This is National Grid’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$150

National Grid’s average home bill, per month

23.2¢

National Grid’s average price per kilowatt-hour (kWh)

Estimate your National Grid bill

FAQ

Questions about moving to Albany

No. Albany water service accounts can only be registered in the property owner’s name, not tenants’.

All of the wastewater Albany collects is treated by Albany County at its wastewater treatment plants. The county bills Albany Water for treating it, and Albany Water recovers that cost from property owners on the water bill.

Sources: National Grid, Albany Water, Albany Department of General Services, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)