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Setting up utilities in Buffalo

In Buffalo, National Grid delivers electricity, National Fuel delivers gas, Buffalo Water runs water, the Buffalo Sewer Authority handles sewer, and the Buffalo Department of Public Works handles trash pickup.

Moving to Buffalo? Public Grid can set up your electric for you.

Your utilities in Buffalo

Who to call for each service in Buffalo, and how to start it.

ServiceProviderHow to start

Electric

National Grid

The electric company for Buffalo and upstate New York.

To start: National Grid asks for your Social Security number when you start service and uses it for a soft credit check to confirm who you are. It won’t affect your credit score. National Grid may also ask for information from your driver’s license.

Or let Public Grid set it up →
Start or stop service1 (800) 642-4272Start on nationalgrid.com (opens myaccount.nationalgrid.com in a new tab)
Read our National Grid guide

Gas

National Fuel

Natural gas service for Western New York and Northwestern Pennsylvania.

To start: Call National Fuel at least one week before the date you want service.

Customer service1 (800) 365-3234Start on nationalfuel.com (opens nationalfuel.com in a new tab)

Water

Buffalo Water

Water service for City of Buffalo customers, managed by Veolia.

To start: Fill out the Application for Water Service.

All water charges for a property are the property owner’s responsibility.

Customer service1 (716) 847-1065Start on buffalowater.org (opens buffalowater.org in a new tab)

Sewer

Buffalo Sewer Authority

Sewer system covering the City of Buffalo and parts of nearby towns.

Sewer rent is charged on a property’s assessed value and on its water use.

3111 (716) 851-4890buffalosewer.org (opens buffalosewer.org in a new tab)

Trash & recycling

Buffalo Department of Public Works

The City’s Sanitation Department collects municipal solid waste.

Each property that pays the Residential User Fee gets weekly garbage and recycling pickup.

Customer service1 (716) 851-5636buffalony.gov (opens buffalony.gov in a new tab)

What Buffalo homes pay for electricity

This is National Grid’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$150

National Grid’s average home bill, per month

23.2¢

National Grid’s average price per kilowatt-hour (kWh)

Estimate your National Grid bill

FAQ

Questions about moving to Buffalo

The property owner. Under Buffalo Water’s regulations, all water charges for the property are the owner’s responsibility.

The property tax bill carries sewer rent, which pays for maintaining and repairing the sewer system. The sewer charges on your water/sewer bill relate to carrying waste into the sewer system.

Sources: National Grid, National Fuel, Buffalo Water, Buffalo Sewer Authority, Buffalo Department of Public Works, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)