Setting up utilities in Town of Tonawanda
In Town of Tonawanda, National Grid delivers electricity, National Fuel delivers gas, water depends on your address, sewer depends on your address, and trash pickup depends on your address.
Your utilities in Town of Tonawanda
Who to call for each service in Town of Tonawanda, and how to start it.
Electric
National Grid

The electric company for Buffalo and upstate New York.
To start: National Grid asks for your Social Security number when you start service and uses it for a soft credit check to confirm who you are. It won’t affect your credit score. National Grid may also ask for information from your driver’s license.
Gas
National Fuel
Natural gas service for Western New York and Northwestern Pennsylvania.
To start: Call National Fuel at least one week before the date you want service.
Water
Depends on your address
Town of Tonawanda Water Resources
Operates the town’s water distribution and sanitary sewer system.
Outside the Village of Kenmore
To start: Call the Water Billing Department; a new owner must also complete an application for service and purchase a water meter from the Town.
A new written application must be made on any change in ownership, and no service is provided until all applicable fees, charges and arrearages are paid.
Village of Kenmore Water Department
A quarterly bill for metered water use and sewer charges.
Village of Kenmore, check your address
To start: Email the Village a completed, signed water application with your closing date; only the owner or their legal representative can set up a water account.
Tenants cannot set up water accounts, and any new owner will need to purchase a meter and fill out an application.
Sewer
Depends on your address
Town of Tonawanda Water Resources
Operates the town’s water distribution and sanitary sewer system.
Most of the town outside Kenmore; check your address
To start: Call the Water Billing Department; a new owner must also complete an application for service and purchase a water meter from the Town.
A new written application must be made on any change in ownership, and no service is provided until all applicable fees, charges and arrearages are paid.
Village of Kenmore Water Department
A quarterly bill for metered water use and sewer charges.
Village of Kenmore, check your address
To start: Email the Village a completed, signed water application with your closing date; only the owner or their legal representative can set up a water account.
Tenants cannot set up water accounts, and any new owner will need to purchase a meter and fill out an application.
Trash & recycling
Depends on your address
Town of Tonawanda Highway Department
Weekly garbage and bi-weekly recycling collection for residents.
Outside the Village of Kenmore
Village of Kenmore Department of Public Works
Garbage and recycling pick-up in the Village of Kenmore.
Village of Kenmore, check your address
What Town of Tonawanda homes pay for electricity
This is National Grid’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.
$150
National Grid’s average home bill, per month
23.2¢
National Grid’s average price per kilowatt-hour (kWh)
FAQ
Questions about moving to Town of Tonawanda
Sources: National Grid, National Fuel, Town of Tonawanda Water Resources, Village of Kenmore Water Department, Town of Tonawanda Highway Department, Village of Kenmore Department of Public Works, EIA.
Public Grid isn’t affiliated with these companies.
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