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Setting up utilities in Portland

In Portland, electricity depends on your address, NW Natural delivers gas, water depends on your address, Environmental Services handles sewer, and Garbage, Recycling, and Compost handles trash pickup.

Moving to Portland? Public Grid can set up Portland General Electric or Pacific Power for you.

Your utilities in Portland

Who to call for each service in Portland, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Portland. Check your zip.

Portland General Electric

Most of SE, SW, NW and North Portland, and east of 122nd Ave

To start: Portland General Electric doesn’t require a Social Security number. You can give one piece of ID instead, such as a driver’s license or state ID, passport, Mexican consular ID (matrícula consular), green card, U.S. military ID, or a current work or school ID. Portland General Electric will also ask for your date of birth.

Or let Public Grid set it up →

Pacific Power

Pacific Power delivers energy to communities across Oregon.

Most of Northeast Portland, parts of North and downtown

To start: Have your date of birth and a Social Security number, driver’s license number or alternative ID ready.

Or let Public Grid set it up →

Gas

NW Natural

NW Natural provides natural gas in Oregon and Southwest Washington.

To start: Sign in to or register an NW Natural online account, then fill out the Start service form.

Water

Depends on your address

Portland Water Bureau

The Water Bureau delivers drinking water to Portland faucets.

Most of Portland

To start: Open your sewer, stormwater and water account online, by phone or by email; renters also give their landlord’s name.

Other providers supply drinking water to some Portland customers who live near service area boundaries.

Rockwood Water PUD

Rockwood Water provides water in Portland, Gresham and Fairview.

Parts of East Portland in zips 97230, 97233 and 97236

To start: Call the District office or apply in person during business hours.

Raleigh Water District

Raleigh Water District serves the Raleigh Hills area.

Parts of Portland bordering Raleigh Hills

To start: Call or stop by the district office to get set up; it can’t take this request online.

Sewer

Environmental Services

Environmental Services is your sewer and stormwater utility.

To start: Open your sewer, stormwater and water account online, by phone or by email.

Clean Water Services provides sanitary sewer service in small portions of Portland, and Portland bills residential customers there.

Trash & recycling

Garbage, Recycling, and Compost

The City assigns the garbage and recycling company for Portland houses.

To start: Contact your assigned garbage company to set up service.

If you rent an apartment, condo or row house, your property owner or manager sets up garbage service.

What Portland homes pay for electricity

This is Portland General Electric’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$138

Portland General Electric’s average home bill, per month

19.0¢

Portland General Electric’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Portland

Search your address on the Oregon Department of Energy’s Find Your Utility map. Its boundaries are approximate, so contact the utilities it lists to confirm which one serves you.

Opening a Portland Water Bureau sewer, stormwater and water account usually takes about 15 minutes. You can open it online, by phone or by email.

Sources: Portland General Electric, Pacific Power, NW Natural, Portland Water Bureau, Rockwood Water PUD, Raleigh Water District, Environmental Services, Garbage, Recycling, and Compost, EIA.

Public Grid isn’t affiliated with these companies.

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