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Setting up utilities in Salem

In Salem, Portland General Electric delivers electricity, NW Natural delivers gas, the City of Salem Public Works runs water and sewer, and Mid Valley Haulers Association handles trash pickup.

Moving to Salem? Public Grid can set up your electric for you.

Your utilities in Salem

Who to call for each service in Salem, and how to start it.

ServiceProviderHow to start

Electric

Portland General Electric

Most of Salem; not most of West Salem, riverfront, Northgate

To start: Portland General Electric doesn’t require a Social Security number. You can give one piece of ID instead, such as a driver’s license or state ID, passport, Mexican consular ID (matrícula consular), green card, U.S. military ID, or a current work or school ID. Portland General Electric will also ask for your date of birth.

Or let Public Grid set it up →
Start or stop service1 (503) 228-6322Start on portlandgeneral.com (opens portlandgeneral.com in a new tab)
Read our Portland General Electric guide

Gas

NW Natural

NW Natural provides natural gas in Oregon and Southwest Washington.

To start: Sign in to or register an NW Natural online account, then fill out the Start service form with your Social Security number and driver’s license; to use other ID, call 800-422-4012.

Customer service1 (503) 226-4211Start on nwnatural.com (opens nwnatural.com in a new tab)

Water & sewer

City of Salem Public Works

The City of Salem provides drinking water and wastewater (sewer) service.

To start: Call the Utility Customer Care Team with your name, phone number, service address, the date you took possession and a mailing address.

Customer service1 (503) 588-6099Start on cityofsalem.net (opens cityofsalem.net in a new tab)

Trash & recycling

Mid Valley Haulers Association

Local haulers are contracted to service specific areas and neighborhoods.

To start: Find your hauler on the City’s list of six franchised haulers or with the Find Your Hauler tool; with questions, call the Mid-Valley Garbage and Recycling Association at 503-390-4000.

Customer service1 (503) 390-4000Start online (opens cityofsalem.net in a new tab)

What Salem homes pay for electricity

This is Portland General Electric’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$138

Portland General Electric’s average home bill, per month

19.0¢

Portland General Electric’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Salem

The City’s directory of utility providers that serve Salem residents lists two for electricity: Portland General Electric (PGE) and Salem Electric.

Search your address on the Oregon Department of Energy’s Find Your Utility map. Its boundaries are approximate, so contact the utilities it lists to confirm which one serves you.

Sources: Portland General Electric, NW Natural, City of Salem Public Works, Mid Valley Haulers Association, EIA.

Public Grid isn’t affiliated with these companies.

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