Setting up utilities in Allen
In Allen, electricity depends on your address, gas depends on your address, Allen Utility Billing runs water and sewer, and Allen Waste Services handles trash pickup.
Moving to Allen? Public Grid can set up your electricity, on our own plan where Oncor delivers or with CoServ.
Your utilities in Allen
Who to call for each service in Allen, and how to start it.
Electric
Depends on your address
Most of Allen
In this part of Allen, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.
Delivers the power
Oncor
The same for every home in this area. Call them about outages and downed lines.
Sells it to you · you pick
The electricity provider you choose
Your plan, your rate and your bill come from them. The state lists every plan.
How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.
CoServ
Parts of north and west Allen (75013); check your address
To start: CoServ asks for your Social Security number and a driver’s license or state-issued ID when you start electric service.
Or let Public Grid set it up →Grayson-Collin Electric Cooperative
Grayson-Collin Electric Cooperative is a not-for-profit co-op.
Parts of east Allen (75002); check your address
To start: Complete the online service application with a valid state-issued ID and Social Security number for each person on the account; if you rent, everyone named on the lease must be a co-applicant. A soft credit check determines if a deposit is required.
You can get started with Public Grid
Where Oncor delivers, we have our own electricity plan. Sign up in a few minutes.
Gas
Depends on your address
Atmos Energy
Atmos Energy provides natural gas in the Dallas-Fort Worth area.
Most of Allen
To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.
CoServ Gas
CoServ Gas is the natural gas distribution utility of CoServ.
Parts of Allen; check your address
To start: Request new service online or by phone with your driver’s license or state-issued ID and Social Security number; a credit check will determine if you need a deposit.
Water & sewer
Allen Utility Billing
Allen’s Water and Sewer Division delivers water and collects wastewater.
To start: Fill out, sign and submit the Residential New Service Request, uploading a photo of one government ID if you give your Social Security number, or two government-issued photo IDs if you don’t. The City requires a deposit, applied to the first bill, to initiate new service.
Trash & recycling
Allen Waste Services
The City of Allen bills you for trash and recycling service.
To start: Fill out, sign and submit the Residential New Service Request to start City water service, uploading a photo of one government ID if you give your Social Security number, or two government-issued photo IDs if you don’t. The City requires a deposit, applied to the first bill, to initiate new service.
Your trash and recycling service starts automatically when you sign up for water service.
What Texas homes pay for electricity
This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.
$178
Texas’ average home bill, per month
16.0¢
Texas’ average price per kilowatt-hour (kWh)
FAQ
Questions about moving to Allen
Sources: CoServ, Grayson-Collin Electric Cooperative, Oncor, Atmos Energy, CoServ Gas, Allen Utility Billing, Allen Waste Services, EIA.
Public Grid isn’t affiliated with these companies.
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