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Setting up utilities in Austin

In Austin, Austin Energy delivers electricity, Texas Gas Service delivers gas, Austin Water runs water and sewer, and Austin Resource Recovery handles trash pickup.

Moving to Austin? Public Grid can set up your electric for you.

Your utilities in Austin

Who to call for each service in Austin, and how to start it.

ServiceProviderHow to start

Electric

Austin Energy

Austin Energy is the City of Austin’s community-owned electric utility.

To start: The City charges fees and a security deposit to start service, and some customers can get the deposit waived.

Or let Public Grid set it up →
Customer service1 (512) 494-9400Start online (opens coautilities.com in a new tab)

Gas

Texas Gas Service

Texas Gas Service provides natural gas to communities across Texas.

To start: Create an online account, then send a start request from the Service Order page. Any deposit or fees are shown during setup.

Customer service1 (800) 700-2443Start on texasgasservice.com (opens texasgasservice.com in a new tab)

Water & sewer

Austin Water

Austin Water is the City’s drinking water and wastewater utility.

To start: The City charges fees and a security deposit to start service, and some customers can get the deposit waived.

Customer service1 (512) 494-9400Start online (opens coautilities.com in a new tab)

Trash & recycling

Austin Resource Recovery

The City collects trash, recycling and compost in Austin.

City curbside pickup covers single-family homes and buildings with four or fewer units. Buildings with five or more units use a private hauler.

Customer service1 (512) 494-9400austintexas.gov (opens austintexas.gov in a new tab)

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Austin

It depends on your building. The City collects trash, recycling and compost at the curb for single-family homes and buildings with four or fewer units. Buildings with five or more units must use a private hauler.

Enter your address in the Public Utility Commission’s Water and Wastewater CCN Viewer, and it names your water or wastewater utility. If your address gets no result, a city-owned utility or another public body may serve it.

Sources: Austin Energy, Texas Gas Service, Austin Water, Austin Resource Recovery, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)