Setting up utilities in Carrollton
In Carrollton, electricity depends on your address, gas depends on your address, Carrollton Utility Customer Service runs water and sewer, and Carrollton Trash & Recycling handles trash pickup.
Moving to Carrollton? Public Grid can set up your electricity, on our own plan where Oncor delivers or with CoServ.
Your utilities in Carrollton
Who to call for each service in Carrollton, and how to start it.
Electric
Depends on your address
Retail-choice addresses; check your address
In this part of Carrollton, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.
Delivers the power
Oncor
The same for every home in this area. Call them about outages and downed lines.
Sells it to you · you pick
The electricity provider you choose
Your plan, your rate and your bill come from them. The state lists every plan.
How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.
CoServ
Some areas in Denton County; check your address
To start: CoServ asks for your Social Security number and a driver’s license or state-issued ID when you start electric service.
Or let Public Grid set it up →You can get started with Public Grid
Where Oncor delivers, we have our own electricity plan. Sign up in a few minutes.
Gas
Depends on your address
Atmos Energy
Atmos Energy provides natural gas in the Dallas-Fort Worth area.
Areas served by Atmos; check your address
To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.
CoServ Gas
CoServ Gas is the natural gas distribution utility of CoServ.
Parts of north Carrollton; check your address
To start: Request new service online or by phone with your driver’s license or state-issued ID and Social Security number; a credit check will determine if you need a deposit.
Water & sewer
Carrollton Utility Customer Service
The City of Carrollton bills homes for water and sewer service.
To start: Start service online with your lease or proof of ownership and your driver’s license.
A deposit is required for new residents.
Trash & recycling
Carrollton Trash & Recycling
The City of Carrollton contracts residential trash and recycling pickup.
To start: Start it together with your water service through the City of Carrollton.
Trash and bulk waste are collected one day each week from single-family homes.
What Texas homes pay for electricity
This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.
$178
Texas’ average home bill, per month
16.0¢
Texas’ average price per kilowatt-hour (kWh)
FAQ
Questions about moving to Carrollton
Sources: CoServ, Oncor, Atmos Energy, CoServ Gas, Carrollton Utility Customer Service, Carrollton Trash & Recycling, EIA.
Public Grid isn’t affiliated with these companies.
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