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Setting up utilities in El Paso

In El Paso, El Paso Electric delivers electricity, Texas Gas Service delivers gas, El Paso Water runs water and sewer, and the El Paso Environmental Services Department handles trash pickup.

We can’t set up El Paso Electric yet

Start on epelectric.com (opens epelectric.com in a new tab)

Your utilities in El Paso

Who to call for each service in El Paso, and how to start it.

ServiceProviderHow to start

Electric

El Paso Electric

El Paso Electric generates and delivers electricity in El Paso.

To start: If you’re new to El Paso Electric, call customer service to start service for the first time.

Customer service1 (915) 543-5970Start on epelectric.com (opens epelectric.com in a new tab)

Gas

Texas Gas Service

Texas Gas Service provides natural gas to communities across Texas.

To start: Create an online account, then send a start request from the Service Order page. Any deposit or fees are shown during setup.

Customer service1 (800) 700-2443Start on texasgasservice.com (opens texasgasservice.com in a new tab)

Water & sewer

El Paso Water

El Paso Water is the public utility for water and wastewater service.

To start: El Paso Water adds a deposit fee to the first bill for every new account.

Customer service1 (915) 594-5500Start on epwater.org (opens myaccount.epwater.org in a new tab)

Trash & recycling

El Paso Environmental Services Department

The City collects garbage and curbside recycling in El Paso.

Recycling is picked up every other week on your regular garbage day. Put your blue bin out next to your gray bin.

Customer service1 (915) 212-6000elpasotexas.gov (opens elpasotexas.gov in a new tab)

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to El Paso

No. Not every part of Texas is open to competition, and state law has delayed it for El Paso Electric. If the market changes, the Public Utility Commission of Texas would decide whether El Paso Electric can join it.

It may, if you can’t establish satisfactory credit. Instead of paying it, you can have a qualified co-signer guarantee your bill in writing, up to the amount of the deposit.

Sources: El Paso Electric, Texas Gas Service, El Paso Water, El Paso Environmental Services Department, EIA.

Public Grid isn’t affiliated with these companies.

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