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Setting up utilities in Frisco

In Frisco, electricity depends on your address, gas depends on your address, Frisco Utility Billing runs water and sewer, and Frisco Environmental Services handles trash pickup.

Moving to Frisco? Public Grid can set up your electricity, on our own plan where Oncor delivers or with CoServ.

Your utilities in Frisco

Who to call for each service in Frisco, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Frisco. Check your zip.

Parts of central, south and east Frisco; check your address

In this part of Frisco, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every home in this area. Call them about outages and downed lines.

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

CoServ

West Frisco (75036) and parts of the rest; check your address

To start: CoServ asks for your Social Security number and a driver’s license or state-issued ID when you start electric service.

Or let Public Grid set it up →

You can get started with Public Grid

Where Oncor delivers, we have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Depends on your address

CoServ Gas

CoServ Gas is the natural gas distribution utility of CoServ.

Parts of Frisco; check your address

To start: Request new service online or by phone with your driver’s license or state-issued ID and Social Security number; a credit check will determine if you need a deposit.

Atmos Energy

Atmos Energy provides natural gas in the Dallas-Fort Worth area.

Parts of Frisco; check your address

To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.

Water & sewer

Frisco Utility Billing

The City of Frisco pipes water to homes, schools and businesses.

To start: Fill out and sign the City’s online Residential Application, uploading your driver’s license and your lease or closing documents and giving the last 4 digits of your Social Security number; the City will bill you a deposit on each account.

Trash & recycling

Frisco Environmental Services

Frisco Environmental Services runs residential trash and recycling.

To start: Fill out and sign the City’s online Residential Application, uploading your driver’s license and your lease or closing documents and giving the last 4 digits of your Social Security number; the City will bill you a deposit on each account.

Curbside trash is a once-a-week pickup, with one trash cart per single-family residence at the base rate.

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Frisco

Yes. Per the City’s ordinance, all residential accounts are charged a deposit in addition to an administrative service fee. Your deposit will be refunded after 24 consecutive bills with no late or returned payments.

No. All requests to connect, disconnect or transfer service must be in writing on the City’s form, and Utility Billing can’t accept requests for service over the phone.

Sources: CoServ, Oncor, CoServ Gas, Atmos Energy, Frisco Utility Billing, Frisco Environmental Services, EIA.

Public Grid isn’t affiliated with these companies.

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