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Setting up utilities in Killeen

In Killeen, electricity depends on your address, Atmos Energy delivers gas, water depends on your address, the City of Killeen Water & Sewer handles sewer, and the City of Killeen Solid Waste handles trash pickup.

Moving to Killeen? Public Grid can set up your electricity on our own plan where Oncor delivers.

Your utilities in Killeen

Who to call for each service in Killeen, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Killeen. Check your zip.

Most of Killeen

In this part of Killeen, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every home in this area. Call them about outages and downed lines.

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

Bartlett Electric Cooperative

Member-owned electric co-op for five counties, including Bell.

Parts of south Killeen (76542); check your address

To start: Complete the membership and electric service application and send a copy of your driver’s license; a deposit may be required, based on credit history and the location’s average energy usage.

You can get started with Public Grid

Where Oncor delivers, we have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Atmos Energy

Atmos Energy provides natural gas service in 111 counties in Texas.

To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.

Water

Depends on your address

City of Killeen Water & Sewer

This City department runs Killeen’s water and sewer utilities.

Most of Killeen

To start: Complete a Residential Service Request and return it to Utility Collections in person or by email, with your lease or proof of ownership, plus photo ID and proof of Social Security number for each person on the account; a standard deposit applies unless you’ve had 12 months of City service with no late payment.

West Bell County Water Supply Corporation

A member-owned, non-profit water supply corporation.

A few south Killeen addresses; check with the WSC

To start: Fill out the Membership Application and bring it to the office, or email, fax or mail it with a copy of your state or government issued ID. A Customer Service Inspection Certificate, completed by a TCEQ-licensed inspector, must be returned before homeowners can have water service transferred into their name.

Sewer

City of Killeen Water & Sewer

This City department runs Killeen’s water and sewer utilities.

To start: Complete a Residential Service Request and return it to Utility Collections in person or by email, with your lease or proof of ownership, plus photo ID and proof of Social Security number for each person on the account; a standard deposit applies unless you’ve had 12 months of City service with no late payment.

Trash & recycling

City of Killeen Solid Waste

Killeen collects garbage weekly from city-provided roll-out containers.

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Killeen

If your home is in the ERCOT region and isn’t served by an electric co-op or a city-owned utility, you can choose your electric provider. Power to Choose, the PUCT’s website, helps you pick a provider and plan.

Complete a Residential Service Request and return it to the Utility Collections office in person or by email. Bring your lease or proof of ownership, and photo ID and proof of Social Security number for each person on the account.

Sources: Bartlett Electric Cooperative, Oncor, Atmos Energy, City of Killeen Water & Sewer, West Bell County Water Supply Corporation, City of Killeen Solid Waste, EIA.

Public Grid isn’t affiliated with these companies.

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