Setting up utilities in McAllen
In McAllen, electricity depends on your address, Texas Gas Service delivers gas, water depends on your address, McAllen Public Utility handles sewer, and McAllen Public Works handles trash pickup.
Moving to McAllen? Public Grid can set up your electricity on our own plan where AEP Texas delivers.
Your utilities in McAllen
Who to call for each service in McAllen, and how to start it.
Electric
Depends on your address
Most of McAllen
In this part of McAllen, you choose your electricity provider. AEP Texas delivers the power, and you pick the company that sells it.
Delivers the power
AEP Texas
The same for every home in this area. Call them about outages and downed lines.
Sells it to you · you pick
The electricity provider you choose
Your plan, your rate and your bill come from them. The state lists every plan.
How to start: pick a plan from the list and sign up with them. They arrange the connection with AEP Texas.
Magic Valley Electric Cooperative

Magic Valley is a not-for-profit, member-owned cooperative.
Parts of far north McAllen; check your address
To start: Fill out the online Electric Service Application, which asks for a form of identification such as a driver’s license.
You can get started with Public Grid
Where AEP Texas delivers, we have our own electricity plan. Sign up in a few minutes.
Gas
Texas Gas Service

Texas Gas Service provides natural gas to communities across Texas.
To start: Create an online account, then send a start request from the Service Order page. Any deposit or fees are shown during setup.
Water
Depends on your address
McAllen Public Utility
McAllen Public Utility provides water and wastewater service.
Most of McAllen
To start: Apply in person at the McAllen City Hall lobby or by email; either way you need a driver’s license or state-issued ID (Mexican nationals can use a passport, Visa Laser or Matricula Consular), and the deposit required by City ordinance must be prepaid.
Sharyland Water Supply Corporation
Sharyland WSC’s rural water system has over 19,000 connections.
Parts of north McAllen; check your address
To start: If you bought a property with an existing meter, request a transfer of service into your name; if you’re renting, submit the renter lessee form and required IDs. Otherwise, submit the required forms and documents for a new account.
Sewer
McAllen Public Utility
McAllen Public Utility provides water and wastewater service.
To start: Apply in person at the McAllen City Hall lobby or by email; either way you need a driver’s license or state-issued ID (Mexican nationals can use a passport, Visa Laser or Matricula Consular), and the deposit required by City ordinance must be prepaid.
Trash & recycling
McAllen Public Works

City of McAllen Public Works provides garbage collection.
All City of McAllen residents are provided with a black cart for garbage.
What Texas homes pay for electricity
This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.
$178
Texas’ average home bill, per month
16.0¢
Texas’ average price per kilowatt-hour (kWh)
FAQ
Questions about moving to McAllen
Sources: Magic Valley Electric Cooperative, AEP Texas, Texas Gas Service, McAllen Public Utility, Sharyland Water Supply Corporation, McAllen Public Works, EIA.
Public Grid isn’t affiliated with these companies.
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