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Setting up utilities in McAllen

In McAllen, electricity depends on your address, Texas Gas Service delivers gas, water depends on your address, McAllen Public Utility handles sewer, and McAllen Public Works handles trash pickup.

Moving to McAllen? Public Grid can set up your electricity on our own plan where AEP Texas delivers.

Your utilities in McAllen

Who to call for each service in McAllen, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve McAllen. Check your zip.

Most of McAllen

In this part of McAllen, you choose your electricity provider. AEP Texas delivers the power, and you pick the company that sells it.

Delivers the power

AEP Texas

The same for every home in this area. Call them about outages and downed lines.

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

How to start: pick a plan from the list and sign up with them. They arrange the connection with AEP Texas.

Magic Valley Electric Cooperative

Magic Valley is a not-for-profit, member-owned cooperative.

Parts of far north McAllen; check your address

To start: Fill out the online Electric Service Application, which asks for a form of identification such as a driver’s license.

You can get started with Public Grid

Where AEP Texas delivers, we have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Texas Gas Service

Texas Gas Service provides natural gas to communities across Texas.

To start: Create an online account, then send a start request from the Service Order page. Any deposit or fees are shown during setup.

Water

Depends on your address

McAllen Public Utility

McAllen Public Utility provides water and wastewater service.

Most of McAllen

To start: Apply in person at the McAllen City Hall lobby or by email; either way you need a driver’s license or state-issued ID (Mexican nationals can use a passport, Visa Laser or Matricula Consular), and the deposit required by City ordinance must be prepaid.

Sharyland Water Supply Corporation

Sharyland WSC’s rural water system has over 19,000 connections.

Parts of north McAllen; check your address

To start: If you bought a property with an existing meter, request a transfer of service into your name; if you’re renting, submit the renter lessee form and required IDs. Otherwise, submit the required forms and documents for a new account.

Sewer

McAllen Public Utility

McAllen Public Utility provides water and wastewater service.

To start: Apply in person at the McAllen City Hall lobby or by email; either way you need a driver’s license or state-issued ID (Mexican nationals can use a passport, Visa Laser or Matricula Consular), and the deposit required by City ordinance must be prepaid.

Trash & recycling

McAllen Public Works

City of McAllen Public Works provides garbage collection.

All City of McAllen residents are provided with a black cart for garbage.

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to McAllen

AEP Texas. Oncor transferred its distribution assets in and around McAllen and Mission, including the Sharyland Plantation community, to AEP Texas, and its customers there are now served by AEP Texas.

McAllen Public Utility requires a deposit set by City ordinance, paid before service starts, and the amount varies by location. There is also a connection fee per meter.

Sources: Magic Valley Electric Cooperative, AEP Texas, Texas Gas Service, McAllen Public Utility, Sharyland Water Supply Corporation, McAllen Public Works, EIA.

Public Grid isn’t affiliated with these companies.

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