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Setting up utilities in Plano

In Plano, electricity depends on your address, gas depends on your address, Plano Customer & Utility Services runs water and sewer, and Plano Environmental Waste Services handles trash pickup.

Moving to Plano? Public Grid can set up your electricity, on our own plan where Oncor delivers or with CoServ.

Your utilities in Plano

Who to call for each service in Plano, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Three companies serve Plano. Check your zip.

Most of Plano

In this part of Plano, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every home in this area. Call them about outages and downed lines.

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

CoServ

Parts of north and west Plano (75024, 75025, 75093)

To start: CoServ asks for your Social Security number and a driver’s license or state-issued ID when you start electric service.

Or let Public Grid set it up →

Farmers Electric Cooperative

Farmers Electric Cooperative is a Northeast Texas electric co-op.

Part of east Plano (75074)

To start: For a home with an existing meter, apply online with the Residential Service Application; for a new site without a meter, use the Application for New Service. A deposit is assessed based on your creditworthiness.

You can get started with Public Grid

Where Oncor delivers, we have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Depends on your address

Atmos Energy

Atmos Energy provides natural gas in the Dallas-Fort Worth area.

Most of Plano

To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.

CoServ Gas

CoServ Gas is the natural gas distribution utility of CoServ.

Parts of north, west and far east Plano

To start: Request new service online or by phone with your driver’s license or state-issued ID and Social Security number; a credit check will determine if you need a deposit.

Water & sewer

Plano Customer & Utility Services

The City of Plano provides water and sewer service in Plano.

To start: Request service on the City’s online form, uploading proof of residency and a government-issued photo ID.

Trash & recycling

Plano Environmental Waste Services

Plano Environmental Waste Services handles trash and recycling for homes.

Residential trash and recycling service is available to homes in Plano.

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Plano

Search your address on the City’s utility provider map. It shows the electricity, gas, cable TV, internet and phone providers available at your address.

Where Oncor delivers your electricity, you choose your own retail electric provider, and Power to Choose lists them. CoServ Electric handles both distribution and billing, so in its service area you can’t select a different provider.

Sources: CoServ, Farmers Electric Cooperative, Oncor, Atmos Energy, CoServ Gas, Plano Customer & Utility Services, Plano Environmental Waste Services, EIA.

Public Grid isn’t affiliated with these companies.

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