Skip to content

Setting up utilities in Richardson

In Richardson, you choose who sells your electricity, Atmos Energy delivers gas, Richardson Water Customer Service runs water and sewer, and Richardson Trash & Recycling handles trash pickup.

Moving to Richardson? Public Grid can set up your electricity on our own plan.

Your utilities in Richardson

Who to call for each service in Richardson, and how to start it.

ServiceProviderHow to start

Electric

You choose

In Texas, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every Richardson home. Call them about outages and downed lines.

Outages and downed lines1 (888) 313-4747

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

Compare plans on Power to Choose (opens powertochoose.org in a new tab)

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

You can get started with Public Grid

We have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Atmos Energy

Atmos Energy provides natural gas in the Dallas and Fort Worth area.

To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve.

Customer service1 (888) 286-6700Start on atmosenergy.com (opens atmosenergy.com in a new tab)

Water & sewer

Richardson Water Customer Service

City of Richardson water accounts include water and sewer service.

To start: Apply online, by phone or in person, and pay the required security deposit at the time of application. In person, bring your driver’s license or other government-issued ID.

Customer service1 (972) 744-4120Start on cor.net (opens cor.net in a new tab)

Trash & recycling

Richardson Trash & Recycling

City of Richardson Solid Waste crews collect bagged trash from homes.

To start: Open a City of Richardson water account, which includes trash service, and pay the deposit required for new residential service.

In most cases, trash is collected in the alley behind the home; homes on streets with unpaved alleys get front-curb collection.

Customer service1 (972) 744-4120Start on cor.net (opens cor.net in a new tab)

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Richardson

In Richardson, you can choose your electricity service from a variety of electric providers. The Power to Choose site, run by the Public Utility Commission of Texas, lets you shop for them.

The City requires a security deposit on all water accounts, paid when you apply. A home with a separate irrigation meter needs an additional deposit. The deposit is held until service ends, then applied to your final bill.

Sources: Oncor, Atmos Energy, Richardson Water Customer Service, Richardson Trash & Recycling, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)