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Setting up utilities in Tyler

In Tyler, you choose who sells your electricity, gas depends on your address, water depends on your address, sewer depends on your address, and Tyler Solid Waste handles trash pickup.

Moving to Tyler? Public Grid can set up your electricity on our own plan.

Your utilities in Tyler

Who to call for each service in Tyler, and how to start it.

ServiceProviderHow to start

Electric

You choose

In Texas, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every Tyler home. Call them about outages and downed lines.

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

You can get started with Public Grid

We have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Depends on your address

CenterPoint Energy

CenterPoint’s service territory spans large portions of Texas.

Most of Tyler

To start: Submit a start service form online with a payment method for any required deposit; your first bill may include a security deposit based on your credit history.

Atmos Energy

Atmos Energy provides natural gas service in 111 Texas counties.

Some Tyler addresses; check your address

To start: Use the online form with your mailing address, personal information, a username and the address to serve; your Social Security number isn’t mandatory, but without it a deposit may need to be assessed.

Water

Depends on your address

Tyler Water Utilities

Safe drinking water and sanitary sewer services for Tyler.

Most of Tyler

To start: Submit the online Request Water Service application with your driver’s license, state ID, Matricula Consular ID or passport number, the last 4 digits of your Social Security number and your signature, then upload the required documents from the emailed link and pay any outstanding City utility bills in full.

One application covers water, sewer and solid waste service.

Southern Utilities Company

Southern Utilities operates a public water supply system.

Parts of Tyler; check your address

To start: Bring a completed service application, a valid driver’s license or state ID, your lease (with the landlord’s signed, notarized part) or warranty deed, and the application fee and security deposit in cash, check or money order to the office; signatures of anyone not present must be notarized.

Sewer

Depends on your address

Tyler Water Utilities

Safe drinking water and sanitary sewer services for Tyler.

Most of Tyler

To start: Submit the online Request Water Service application with your driver’s license, state ID, Matricula Consular ID or passport number, the last 4 digits of your Social Security number and your signature, then upload the required documents from the emailed link and pay any outstanding City utility bills in full.

One application covers water, sewer and solid waste service.

Liberty Utilities

Liberty Utilities (Tall Timbers) provides sewer in Smith County.

Tall Timbers; check your address

To start: Call Customer Service to apply, with each applicant’s Social Security and driver’s license numbers (or two forms of ID, one with a photo); you may be asked for proof of ownership or a lease and a deposit.

Trash & recycling

Tyler Solid Waste

Tyler Solid Waste handles residential and commercial garbage collections.

To start: Submit the City’s online Water, Sewer, Solid Waste Application with your driver’s license, state ID, Matricula Consular ID or passport number, the last 4 digits of your Social Security number and your signature, then upload the required documents from the emailed link and pay any outstanding City utility bills in full.

Solid Waste charges are collected through your monthly water bill.

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Tyler

If your home is in the ERCOT region and isn’t served by an electric co-op or a city-owned utility, you can choose your electric provider. Power to Choose, the PUCT’s website, helps you pick a provider and plan.

Trash is collected on Mondays and Thursdays in the northern part of the city, and on Tuesdays and Fridays in the southern part.

Sources: Oncor, CenterPoint Energy, Atmos Energy, Tyler Water Utilities, Southern Utilities Company, Liberty Utilities, Tyler Solid Waste, EIA.

Public Grid isn’t affiliated with these companies.

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