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Setting up utilities in Wichita Falls

In Wichita Falls, you choose who sells your electricity, Atmos Energy delivers gas, Wichita Falls Utility Billing and Collections runs water and sewer, and Wichita Falls Sanitation handles trash pickup.

Moving to Wichita Falls? Public Grid can set up your electricity on our own plan.

Your utilities in Wichita Falls

Who to call for each service in Wichita Falls, and how to start it.

ServiceProviderHow to start

Electric

You choose

In Texas, you choose your electricity provider. Oncor delivers the power, and you pick the company that sells it.

Delivers the power

Oncor

The same for every Wichita Falls home. Call them about outages and downed lines.

Outages and downed lines1 (888) 313-4747

Sells it to you · you pick

The electricity provider you choose

Your plan, your rate and your bill come from them. The state lists every plan.

Compare plans on Power to Choose (opens powertochoose.org in a new tab)

How to start: pick a plan from the list and sign up with them. They arrange the connection with Oncor.

You can get started with Public Grid

We have our own electricity plan. Sign up in a few minutes.

Start service with Public Grid

Gas

Atmos Energy

Atmos Energy provides natural gas service in 111 counties in Texas.

To start: Use the online form, which asks for your mailing address, personal information and a username, then the address to serve. Your Social Security number isn’t mandatory, but if you don’t enter it, a deposit may need to be assessed.

Customer service1 (888) 286-6700Start on atmosenergy.com (opens atmosenergy.com in a new tab)

Water & sewer

Wichita Falls Utility Billing and Collections

The City division that starts service and bills water, sewer and refuse.

To start: Fill out the City’s online application with a picture of your ID; the deposit must be paid in advance.

Customer service1 (940) 761-7414Start on wichitafallstx.gov (opens wichitafallstx.gov in a new tab)

Trash & recycling

Wichita Falls Sanitation

Wichita Falls Sanitation collects refuse from curb carts and dumpsters.

To start: Fill out the City’s water and trash service application with a picture of your ID; the deposit must be paid in advance.

Customer service1 (940) 761-7977Start on wichitafallstx.gov (opens wichitafallstx.gov in a new tab)

What Texas homes pay for electricity

This is the Texas average. Your own bill depends on your plan, your home’s size and how you heat it.

$178

Texas’ average home bill, per month

16.0¢

Texas’ average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Wichita Falls

If your home is in the ERCOT region and isn’t served by an electric co-op or a city-owned utility, you can choose your electric provider. Power to Choose, the PUCT’s website, helps you pick a provider and plan.

Fill out the City’s online application, or stop by the Utility Collections office to make a deposit. New accounts require identification. A representative can open the account with their own ID and copies of the responsible party’s ID.

Sources: Oncor, Atmos Energy, Wichita Falls Utility Billing and Collections, Wichita Falls Sanitation, EIA.

Public Grid isn’t affiliated with these companies.

Report a mistake (opens support.onepublicgrid.com in a new tab)