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Setting up utilities in Hampton

In Hampton, Dominion Energy Virginia delivers electricity, Virginia Natural Gas delivers gas, Newport News Waterworks runs water, the Hampton Roads Sanitation District handles sewer, and the Hampton Solid Waste Division handles trash pickup.

Moving to Hampton? Public Grid can set up your electric for you.

Your utilities in Hampton

Who to call for each service in Hampton, and how to start it.

ServiceProviderHow to start

Electric

Dominion Energy Virginia

The electric company for Richmond and most of Virginia.

To start: Dominion Energy asks for your Social Security number when you start service, along with your full legal name and your new address. Its start-service page doesn’t list another kind of ID you can give instead.

Or let Public Grid set it up →
Start or stop service1 (866) 366-4357Start on dominionenergy.com (opens dominionenergy.com in a new tab)
Read our Dominion Energy Virginia guide

Gas

Virginia Natural Gas

Virginia Natural Gas serves customers in southeastern Virginia.

To start: Complete the start service request form or call 1-866-229-3578 if your home already has a gas meter.

Customer service1 (866) 229-3578Start on virginianaturalgas.com (opens virginianaturalgas.com in a new tab)

Water

Newport News Waterworks

A City-owned regional water provider serving Newport News and Hampton.

To start: Complete the Move In form online or call (757) 926-1000; tenants attach a Tenant Authorization Form.

Each new account is charged an initial Advance Fee, which is applied to your final bill.

Customer service1 (757) 926-1000Start on nnva.gov (opens myservices.nnww.nnva.gov in a new tab)

Sewer

Hampton Roads Sanitation District

HRSD treats wastewater in the Hampton Roads service area.

To start: Request water service from your local water utility; your HRSD account opens automatically.

Some local water utilities use HRSD’s billing system, so their customers get one combined HRUBS bill.

Customer service1 (757) 460-2491hrsd.com (opens hrsd.com in a new tab)

Trash & recycling

Hampton Solid Waste Division

Picks up household, yard and bulky waste from homes weekly.

To start: Call (757) 727-8311 to start garbage and recycling collection.

3111 (757) 727-8311hampton.gov (opens hampton.gov in a new tab)

What Hampton homes pay for electricity

This is Dominion Energy Virginia’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$180

Dominion Energy Virginia’s average home bill, per month

17.3¢

Dominion Energy Virginia’s average price per kilowatt-hour (kWh)

Estimate your Dominion Energy Virginia bill

FAQ

Questions about moving to Hampton

Newport News Waterworks serves as a billing agent for Hampton Public Works, so the total on your water bill includes sewer maintenance and solid waste (trash and recycling) fees.

The Sewer System Maintenance Fee is based on the water use at your location and is billed every other month as part of your water bill. All Hampton residents who have water service and discharge wastewater into the sewer system are charged it.

Sources: Dominion Energy Virginia, Virginia Natural Gas, Newport News Waterworks, Hampton Roads Sanitation District, Hampton Solid Waste Division, EIA.

Public Grid isn’t affiliated with these companies.

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