Setting up utilities in Newport News

Dominion Energy Virginia

The electric company for Richmond and most of Virginia.

To start: Dominion Energy asks for your Social Security number when you start service, along with your full legal name and your new address. Its start-service page doesn’t list another kind of ID you can give instead.

Virginia Natural Gas

Virginia Natural Gas serves customers in southeastern Virginia.

To start: Complete the start service request form or call 1-866-229-3578 if your home already has a gas meter.

Newport News Waterworks

A City-owned regional water provider serving Newport News and Hampton.

To start: Complete the Move In form online or call (757) 926-1000; tenants attach a Tenant Authorization Form.

Each new account is charged an initial Advance Fee, which is applied to your final bill.

Hampton Roads Sanitation District

HRSD treats wastewater in the Hampton Roads service area.

To start: Request water service from your local water utility; your HRSD account opens automatically.

Some local water utilities use HRSD’s billing system, so their customers get one combined HRUBS bill.

Newport News Solid Waste Division

The City collects household trash, bulk and brush debris, and recycling.

To start: In a single-family home, get a Waterworks account in your name; garbage service is set up automatically.

Each new Waterworks account is charged an initial Advance Fee, and Newport News bills reflect the City’s Solid Waste Service Fee.