Setting up utilities in Portsmouth
In Portsmouth, Dominion Energy Virginia delivers electricity, Columbia Gas of Virginia delivers gas, the Portsmouth Department of Public Utilities runs water, sewer depends on your address, and Portsmouth Waste Management handles trash pickup.
Moving to Portsmouth? Public Grid can set up your electric for you.
Your utilities in Portsmouth
Who to call for each service in Portsmouth, and how to start it.
Electric
Dominion Energy Virginia

The electric company for Richmond and most of Virginia.
To start: Dominion Energy asks for your Social Security number when you start service, along with your full legal name and your new address. Its start-service page doesn’t list another kind of ID you can give instead.
Or let Public Grid set it up →Gas
Columbia Gas of Virginia
Natural gas in 98 communities across 65 percent of Virginia.
To start: Start online with the account holder’s name, SSN or TIN, phone, date of birth and email address.
Depending on your credit report, you may be required to pay a security deposit to get service in your name.
Water
Portsmouth Department of Public Utilities
Water and sanitary sewer service for the citizens of Portsmouth.
To start: Submit the online water service application with each owner’s or tenant’s SSN or EIN and a valid unexpired photo ID; homeowners must have closed on the property first.
With the application, owners send proof of ownership and tenants a valid lease signed by all parties, each with the City of Portsmouth Utility Contract; you must not have any outstanding balances with the City, and owners do not pay a deposit.
Sewer
Depends on your address
Portsmouth Department of Public Utilities
Water and sanitary sewer service for the citizens of Portsmouth.
Sewer lines and pumping stations, billed by the City
To start: Submit the online water service application with each owner’s or tenant’s SSN or EIN and a valid unexpired photo ID; homeowners must have closed on the property first.
With the application, owners send proof of ownership and tenants a valid lease signed by all parties, each with the City of Portsmouth Utility Contract; you must not have any outstanding balances with the City, and owners do not pay a deposit.
Hampton Roads Sanitation District
HRSD treats wastewater in the Hampton Roads service area.
Sewage treatment, billed separately by HRSD
To start: Request water service from your local water utility; your HRSD account opens automatically.
Some local water utilities use HRSD’s billing system, so their customers get one combined HRUBS bill.
Trash & recycling
Portsmouth Waste Management
The City of Portsmouth collects solid waste and recycling from homes.
To start: Establish your water account first; then the person named on it calls 757-393-8629 to request cans.
The water account needs a valid photo ID, the City Utility Contract, and proof of ownership (after closing) or a lease signed by all parties, with no outstanding City balances.
What Portsmouth homes pay for electricity
This is Dominion Energy Virginia’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.
$180
Dominion Energy Virginia’s average home bill, per month
17.3¢
Dominion Energy Virginia’s average price per kilowatt-hour (kWh)
FAQ
Questions about moving to Portsmouth
Sources: Dominion Energy Virginia, Columbia Gas of Virginia, Portsmouth Department of Public Utilities, Hampton Roads Sanitation District, Portsmouth Waste Management, EIA.
Public Grid isn’t affiliated with these companies.
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