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Setting up utilities in Richmond

In Richmond, Dominion Energy Virginia delivers electricity, Richmond Gas Works delivers gas, the City of Richmond Department of Public Utilities runs water and sewer, and the City of Richmond Department of Public Works handles trash pickup.

Moving to Richmond? Public Grid can set up your electric for you.

Your utilities in Richmond

Who to call for each service in Richmond, and how to start it.

ServiceProviderHow to start

Electric

Dominion Energy Virginia

The electric company for Richmond and most of Virginia.

To start: Dominion Energy asks for your Social Security number when you start service, along with your full legal name and your new address. Its start-service page doesn’t list another kind of ID you can give instead.

Or let Public Grid set it up →
Start or stop service1 (866) 366-4357Start on dominionenergy.com (opens dominionenergy.com in a new tab)
Read our Dominion Energy Virginia guide

Gas

Richmond Gas Works

Richmond Gas Works serves Richmond, Henrico and northern Chesterfield.

To start: Call 804-646-4646 or inquire online to start service where there’s an existing gas meter; you must be the property owner or a leaseholder with a valid lease, give your Social Security number, and may need a security deposit depending on your payment record.

Customer service1 (804) 646-4646Start on richmondgasworks.com (opens richmondgasworks.com in a new tab)

Water & sewer

City of Richmond Department of Public Utilities

Richmond’s Department of Public Utilities operates water and wastewater.

Customer service1 (804) 646-4646rva.gov (opens rva.gov in a new tab)

Trash & recycling

City of Richmond Department of Public Works

Richmond Public Works collects and disposes of solid waste.

Apartment complexes and other businesses needing more than four cans must use a private company.

Customer service1 (804) 646-6430rva.gov (opens rva.gov in a new tab)

What Richmond homes pay for electricity

This is Dominion Energy Virginia’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$180

Dominion Energy Virginia’s average home bill, per month

17.3¢

Dominion Energy Virginia’s average price per kilowatt-hour (kWh)

Estimate your Dominion Energy Virginia bill

FAQ

Questions about moving to Richmond

Enter your address on the City’s Trash Collection page to find your trash day, recycling day and neighborhood cleanup day.

Up to three additional cans may be purchased through the 311 call center or online, and the fee is applied to the water utility bill in your name.

Sources: Dominion Energy Virginia, Richmond Gas Works, City of Richmond Department of Public Utilities, City of Richmond Department of Public Works, EIA.

Public Grid isn’t affiliated with these companies.

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