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Setting up utilities in Jacksonville

In Jacksonville, electricity depends on your address, Peoples Gas delivers gas, water depends on your address, sewer depends on your address, and the Solid Waste Division handles trash pickup.

Moving to Jacksonville? Public Grid can set up JEA for you.

Your utilities in Jacksonville

Who to call for each service in Jacksonville, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Jacksonville. Check your zip.

JEA

Most of Jacksonville

To start: JEA asks for your Social Security number and a U.S. driver’s license or state ID card when you start service online. If you don’t give your Social Security number, you can bring two valid government-issued photo IDs, such as a passport or green card, to a JEA office instead.

Or let Public Grid set it up →

Clay Electric Cooperative

An electric co-op serving parts of 15 North Florida counties.

Far southwest corner of the city; check with Clay Electric

To start: Complete and sign an Application for Membership and for Electric Service, with identification of the person responsible for the charges.

Gas

Peoples Gas

Peoples Gas provides natural gas service across Florida.

To start: Start or transfer your Peoples Gas service online.

Peoples Gas has a ZIP code check on its website to see if it serves your area.

Water

Depends on your address

JEA

JEA is responsible for the city’s water and sewer service.

Most of Jacksonville

To start: Create an account online with your Social Security number, your driver’s license or state ID, and a deposit if one is required.

JEA’s main water grid serves most of Duval County and the northwest part of St. Johns County.

Atlantic Beach Public Utilities

Atlantic Beach distributes drinking water and treats wastewater.

Buccaneer area north of Atlantic Beach; check with the City

To start: Complete an application for service with a picture ID and pay a deposit before service is activated.

Its water also serves the Buccaneer Service Area, in Jacksonville just north of Atlantic Beach.

CSWR-Florida

CSWR-Florida brings safe, reliable water or wastewater service.

Timber Creek, Victoria Forest, Cherokee Cove; check with CSWR

Sewer

Depends on your address

JEA

JEA is responsible for the city’s water and sewer service.

Most of Jacksonville

To start: Create an account online with your Social Security number, your driver’s license or state ID, and a deposit if one is required.

JEA’s main water grid serves most of Duval County and the northwest part of St. Johns County.

Atlantic Beach Public Utilities

Atlantic Beach distributes drinking water and treats wastewater.

A small area of Jacksonville; check with Atlantic Beach

To start: Complete an application for service with a picture ID and pay a deposit before service is activated.

Its water also serves the Buccaneer Service Area, in Jacksonville just north of Atlantic Beach.

Trash & recycling

Solid Waste Division

The City provides curbside garbage, yard waste and recycling collection.

To start: Call (904) 630-CITY (2489) or use the MyJax website to request collection service.

Parcels with more than four residential structures aren’t eligible for City residential collection.

What Jacksonville homes pay for electricity

This is JEA’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$155

JEA’s average home bill, per month

14.8¢

JEA’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Jacksonville

Create an account and start service online. Have your Social Security number, your driver’s license or state ID, the service address, your start date and a deposit if one is required.

Maybe. Depending on your credit history, you may not have to pay one. To get it waived, you must give JEA full credit information, including your Social Security number.

Sources: JEA, Clay Electric Cooperative, Peoples Gas, Atlantic Beach Public Utilities, CSWR-Florida, Solid Waste Division, EIA.

Public Grid isn’t affiliated with these companies.

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