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Utility guide

JEA

The electric company for Jacksonville and Duval County.

About 480,000

homes served · EIA, 2025

About $155 a month

average home bill

1 (904) 665-6000jea.com (opens jea.com in a new tab)

New to JEA?
Public Grid can set up your service for free.

Set up JEA · freeAbout 3 minutes · we’ll text you when it’s set up
Not JEA? Check your address.
JEA · 4 countiesMiami and much of Florida: FPLJacksonville

Counties JEA serves, from EIA’s 2025 yearly report. Service areas are approximate.

Jacksonville
JEA · 4 counties

Counties JEA serves, from EIA’s 2025 yearly report. Service areas are approximate.

Start, move or stop service

Start service

Moving into JEA’s area? Public Grid can set up your service for free.

Set up JEA

Move within JEA’s area

We’ll stop service at your old place and start it at the new one.

Transfer my service

Stop service

Moving out of JEA’s area? Stop service on the day you leave.

Stop my service

Outages

Power out?

Check the map first. If your home isn’t on it, let JEA know.

See a downed wire? Stay far away from it and call JEA at 1 (904) 665-6000 right away. If someone is hurt, call 911.

Contact information

Phone
1 (904) 665-6000
Website
jea.com (opens jea.com in a new tab)
Online
Start or stop on jea.com (opens jea.com in a new tab)

FAQ

Questions about JEA

JEA asks for your Social Security number and a U.S. driver’s license or state ID card when you start service online. If you don’t give your Social Security number, you can bring two valid government-issued photo IDs, such as a passport or green card, to a JEA office instead.

Information as of Nov 2, 2026.

Public Grid isn’t affiliated with JEA.

Report a mistake (opens support.onepublicgrid.com in a new tab)