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Setting up utilities in Fayetteville

In Fayetteville, electricity depends on your address, Piedmont Natural Gas delivers gas, water depends on your address, Fayetteville PWC handles sewer, and the City of Fayetteville Solid Waste handles trash pickup.

Moving to Fayetteville? Public Grid can set up Duke Energy for you.

Your utilities in Fayetteville

Who to call for each service in Fayetteville, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Four companies serve Fayetteville. Check your zip.

Fayetteville PWC

PWC provides electric service in the Fayetteville area.

Most of Fayetteville

To start: Request service in the Online Account Manager or by phone, with your date of birth, Social Security number, photo ID number and, if renting, a valid lease.

Duke Energy

Parts of north and west Fayetteville

To start: Duke Energy asks for your Social Security number and date of birth to start service online, because it runs a credit check on new customers. If you don’t have a Social Security number, you can call Duke Energy and start service with a driver’s license, passport or Mexican consular ID (matrícula consular) instead.

Or let Public Grid set it up →

Lumbee River EMC

Lumbee River EMC is a not-for-profit electric utility.

Parts of west and southwest Fayetteville

To start: Call or stop by an office, sign a membership card, and pay the membership and connection fees; a picture ID and security deposit may be required.

South River EMC

South River EMC is an electric distribution cooperative.

Parts of north Fayetteville

To start: Call Member Services, visit an office or apply online, with your purchase or rental contract, SSN and picture ID; a credit check sets any deposit (or provide a letter of credit from an electric utility), and new or manufactured homes need an electrical inspection.

Gas

Piedmont Natural Gas

Piedmont Natural Gas provides natural gas in North and South Carolina.

To start: Request service online with your Social Security number, after lifting any credit or security freeze.

Water

Depends on your address

Fayetteville PWC

PWC provides water and sewer services in the Fayetteville area.

Most of Fayetteville

To start: Request service in the Online Account Manager or by phone, with your date of birth, Social Security number, photo ID number and, if renting, a valid lease.

Aqua North Carolina

Aqua North Carolina provides water and wastewater services.

Parts of west Fayetteville

To start: Press Get Started on its Start/Stop Service page to start service online.

Sewer

Fayetteville PWC

PWC provides water and sewer services in the Fayetteville area.

To start: Request service in the Online Account Manager or by phone, with your date of birth, Social Security number, photo ID number and, if renting, a valid lease.

Trash & recycling

City of Fayetteville Solid Waste

The City’s crews collect household waste, yard waste and bulky items.

The City provides trash and recycling carts to each single-family address within city limits.

FAQ

Questions about moving to Fayetteville

Use PWC’s Online Account Manager or call Customer Service. Have your Social Security number and photo ID number ready; for online requests, a representative calls you to complete the process.

PWC’s Deposit Waiver Program is available to local military and Cumberland County teachers. Military members apply through the One-Stop Program at Ft. Bragg.

Sources: Fayetteville PWC, Duke Energy, Lumbee River EMC, South River EMC, Piedmont Natural Gas, Aqua North Carolina, City of Fayetteville Solid Waste, EIA.

Public Grid isn’t affiliated with these companies.

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