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Duke Energy · 83 countiesCharlotte
Also in 5 more states
Counties Duke Energy serves, from EIA’s 2025 yearly report. Service areas are approximate.
Utility guide
Duke Energy
The electric company for Charlotte and the Piedmont.
The electric company for Raleigh and eastern North Carolina.
The electric company for Greenville and the Upstate.
The electric company for Florence and the Pee Dee.
The electric company for St. Petersburg and central Florida.
The electric company for Bloomington and much of Indiana.
The electric company for Cincinnati and southwest Ohio.
The electric company for Covington and Northern Kentucky.
Your state
North Carolina has two Duke companies. Look at the top of your bill: it says Duke Energy Carolinas or Duke Energy Progress. Not sure? Check your address.
About 2 million
homes served · EIA, 2025
EIA, 2025
About $140 a month
average home bill
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About 1.4 million
homes served · EIA, 2025
EIA, 2025
About $172 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
About 580,000
homes served · EIA, 2025
EIA, 2025
About $149 a month
average home bill
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Public Grid can set up your service for free.
About 140,000
homes served · EIA, 2025
EIA, 2025
About $183 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
About 1.8 million
homes served · EIA, 2025
EIA, 2025
About $173 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
About 810,000
homes served · EIA, 2025
EIA, 2025
About $154 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
About 700,000
homes served · EIA, 2025
EIA, 2025
About $157 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
About 140,000
homes served · EIA, 2025
EIA, 2025
About $127 a month
average home bill
New to Duke Energy?
Public Grid can set up your service for free.
Charlotte
Counties Duke Energy serves, from EIA’s 2025 yearly report. Service areas are approximate.
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Outages
Power out?
Check the map first. If your home isn’t on it, let Duke Energy know.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 769-3766 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 419-6356 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 769-3766 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 419-6356 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 228-8485 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 343-3525 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 543-5599 right away. If someone is hurt, call 911.
See outages near you
Duke Energy’s map shows known outages.
Report an outage
Tell Duke Energy your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call Duke Energy at 1 (800) 543-5599 right away. If someone is hurt, call 911.
Contact information
- Phone
- 1 (800) 777-9898
- Phone
- 1 (800) 452-2777
- Phone
- 1 (800) 777-9898
- Phone
- 1 (800) 452-2777
- Phone
- 1 (800) 700-8744
- Phone
- 1 (800) 521-2232
- Phone
- 1 (800) 544-6900
FAQ
Questions about Duke Energy
Information as of Oct 31, 2026.
Public Grid isn’t affiliated with Duke Energy.
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