Setting up utilities in Cincinnati

Duke Energy

The electric company for Cincinnati and southwest Ohio.

To start: Duke Energy asks for your Social Security number and date of birth to start service online, because it runs a credit check on new customers. If you don’t have a Social Security number, you can call Duke Energy and start service with a driver’s license, passport or Mexican consular ID (matrícula consular) instead.

Duke Energy

Duke Energy Ohio delivers natural gas and maintains gas infrastructure.

To start: Start service online with your Social Security number and date of birth; a credit inquiry is required, so lift any credit freeze first.

Water utility municipally owned and operated by the City of Cincinnati.

To start: Call GCWW to have the water service turned on.

GCWW’s service area includes the entire City of Cincinnati.

Metropolitan Sewer District of Greater Cincinnati

Local wastewater utility serving Cincinnati and Hamilton County.

Your sewer bill is typically a separate line item on your water bill.

The City collects weekly garbage, yard waste and scheduled bulk items.

To start: Buy a City-approved trash cart and register it, or in a newly built home, call 311 to request a City-issued cart.

City trash pickup is for single-family homes and buildings with 4 or fewer units, not homes in a building with a business.