Setting up utilities in Orlando
In Orlando, electricity depends on your address, Peoples Gas delivers gas, water depends on your address, sewer depends on your address, and the Solid Waste Division handles trash pickup.
Moving to Orlando? Public Grid can set up OUC or Duke Energy for you.
Your utilities in Orlando
Who to call for each service in Orlando, and how to start it.
Electric
Depends on your address
OUC
Most of Orlando, all but zip 32829
To start: OUC asks for your Social Security number when you start service. Public Grid’s setup tells you exactly what you’ll need.
Or let Public Grid set it up →Duke Energy
Zip 32829, plus small parts of 32804 and 32835
To start: Duke Energy asks for your Social Security number and date of birth to start service online, because it runs a credit check on new customers. If you don’t have a Social Security number, you can call Duke Energy and start service with a driver’s license, passport or Mexican consular ID (matrícula consular) instead.
Or let Public Grid set it up →Gas
Peoples Gas
Peoples Gas provides natural gas service across Florida.
To start: Start or transfer your Peoples Gas service online.
Peoples Gas has a ZIP code check on its website to see if it serves your area.
Water
Depends on your address
OUC
OUC provides water service in Orlando and parts of Orange County.
Most of Orlando, all but zip 32829
To start: Create a myOUC online account, then fill out the start service request form.
Orange County Utilities
Orange County Utilities provides water and wastewater service.
Zip 32829, plus a small part of 32835
To start: Call Utilities Customer Service or use the Utilities Online Account at least three days before you need service.
Sewer
Depends on your address
Water Reclamation Division
The City collects and treats wastewater in Orlando.
Most of Orlando, all but zip 32829
Sewer charges for homes on the City’s sewer system show up on your OUC bill.
Orange County Utilities
Orange County Utilities provides water and wastewater service.
Zip 32829, plus small parts of 32812 and 32827
To start: Call Utilities Customer Service or use the Utilities Online Account at least three days before you need service.
Trash & recycling
Solid Waste Division
The City offers trash, recycling and yard waste services in Orlando.
To start: Request a new trash or recycling cart from the City online.
Some addresses that say Orlando are in unincorporated Orange County, where Orange County Utilities handles waste.
What Orlando homes pay for electricity
This is OUC’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.
$129
OUC’s average home bill, per month
13.2¢
OUC’s average price per kilowatt-hour (kWh)
FAQ
Questions about moving to Orlando
Sources: OUC, Duke Energy, Peoples Gas, Orange County Utilities, Water Reclamation Division, Solid Waste Division, EIA.
Public Grid isn’t affiliated with these companies.
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