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Utility guide

OUC

The electric company for Orlando and St. Cloud.

About 250,000

homes served · EIA, 2025

About $129 a month

average home bill

1 (407) 423-9018ouc.com (opens ouc.com in a new tab)

New to OUC?
Public Grid can set up your service for free.

Set up OUC · freeAbout 3 minutes · we’ll text you when it’s set up
Not OUC? Check your address.
OUC · 2 countiesSt. Petersburg and central Florida: Duke EnergyOrlando

Counties OUC serves, from EIA’s 2025 yearly report. Service areas are approximate.

Orlando
OUC · 2 counties

Counties OUC serves, from EIA’s 2025 yearly report. Service areas are approximate.

Start, move or stop service

Start service

Moving into OUC’s area? Public Grid can set up your service for free.

Set up OUC

Move within OUC’s area

We’ll stop service at your old place and start it at the new one.

Transfer my service

Stop service

Moving out of OUC’s area? Stop service on the day you leave.

Stop my service

Outages

Power out?

Check the map first. If your home isn’t on it, let OUC know.

See a downed wire? Stay far away from it and call OUC at 1 (407) 423-9018 right away. If someone is hurt, call 911.

Contact information

Phone
1 (407) 423-9018
Website
ouc.com (opens ouc.com in a new tab)
Online
Start or stop on ouc.com (opens ouc.com in a new tab)

FAQ

Questions about OUC

OUC asks for your Social Security number when you start service. Public Grid’s setup tells you exactly what you’ll need.

Information as of Nov 2, 2026.

Public Grid isn’t affiliated with OUC.

Report a mistake (opens support.onepublicgrid.com in a new tab)