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Setting up utilities in Raleigh

In Raleigh, electricity depends on your address, Enbridge Gas North Carolina delivers gas, Raleigh Water runs water and sewer, and the City of Raleigh Solid Waste Services handles trash pickup.

Moving to Raleigh? Public Grid can set up Duke Energy for you.

Your utilities in Raleigh

Who to call for each service in Raleigh, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Raleigh. Check your zip.

Duke Energy

Most of Raleigh

To start: Duke Energy asks for your Social Security number and date of birth to start service online, because it runs a credit check on new customers. If you don’t have a Social Security number, you can call Duke Energy and start service with a driver’s license, passport or Mexican consular ID (matrícula consular) instead.

Or let Public Grid set it up →
Start or stop service1 (800) 452-2777Start on duke-energy.com (opens duke-energy.com in a new tab)
Read our Duke Energy guide

Wake Electric

Wake Electric is a member-owned co-op that delivers electricity.

Parts of north Raleigh

To start: Go to Wake Electric’s SmartHub and choose “Start New Service” under the login.

Customer service1 (919) 863-6300Start on wemc.com (opens wemc.com in a new tab)

Gas

Enbridge Gas North Carolina

Enbridge Gas provides natural gas service to customers in North Carolina.

To start: Give your complete address, Social Security number and driver’s license number when you request service.

Customer service1 (877) 776-2427Start on enbridgegas.com (opens enbridgegas.com in a new tab)

Water & sewer

Raleigh Water

Raleigh Water provides water and sewer service to Raleigh residents.

To start: Complete the online start request and allow five business days; new customers pay a service initiation fee and a deposit.

Customer service1 (919) 996-3245Start on raleighnc.gov (opens raleighnc.gov in a new tab)

Trash & recycling

City of Raleigh Solid Waste Services

The City collects garbage, recycling and yard waste in Raleigh.

To start: Call the City to set up garbage and recycling pick-up along with water service.

Curbside recycling is for single-family homes; apartments, condos and townhomes have drop-off areas.

Customer service1 (919) 996-3245Start on raleighnc.gov (opens raleighnc.gov in a new tab)

What Raleigh homes pay for electricity

This is Duke Energy’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$172

Duke Energy’s average home bill, per month

16.4¢

Duke Energy’s average price per kilowatt-hour (kWh)

Estimate your Duke Energy bill

FAQ

Questions about moving to Raleigh

Duke Energy or Wake Electric Membership Corporation, depending on your area. The City names both as its energy providers within city limits.

Request it online with Raleigh Water and allow five business days. New customers pay a service initiation fee and a deposit, and the City verifies your identity online.

Sources: Duke Energy, Wake Electric, Enbridge Gas North Carolina, Raleigh Water, City of Raleigh Solid Waste Services, EIA.

Public Grid isn’t affiliated with these companies.

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