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Setting up utilities in Cleveland

In Cleveland, electricity depends on your address, Enbridge Gas Ohio delivers gas, Cleveland Water runs water, the Northeast Ohio Regional Sewer District handles sewer, and the Cleveland Division of Waste Collection & Disposal handles trash pickup.

Moving to Cleveland? Public Grid can set up The Illuminating Company or Cleveland Public Power for you.

Your utilities in Cleveland

Who to call for each service in Cleveland, and how to start it.

ServiceProviderHow to start

Electric

Depends on your address

Two companies serve Cleveland. Check your zip.

The Illuminating Company

Streets across all of Cleveland, and most of zip 44135

To start: The Illuminating Company asks for your Social Security number or a taxpayer ID number when you start service online. It may also ask for a photo ID or proof that you own or rent the home.

Or let Public Grid set it up →
Start or stop service1 (800) 589-3101Start on firstenergycorp.com (opens firstenergycorp.com in a new tab)
Read our The Illuminating Company guide

Cleveland Public Power

Streets across most of Cleveland, but little of zip 44135

To start: Cleveland Public Power asks for the last four digits of your Social Security number on its start-service form.

Or let Public Grid set it up →
Start or stop service1 (216) 664-4600Start on cpp.org (opens cpp.org in a new tab)
Read our Cleveland Public Power guide

Gas

Enbridge Gas Ohio

Enbridge Gas delivers natural gas and handles gas emergencies in Ohio.

To start: Enbridge Gas may ask for a security deposit, depending on your credit history.

Customer service1 (800) 362-7557Start on enbridgegas.com (opens enbridgegas.com in a new tab)

Water

Cleveland Water

Cleveland Water is the largest supplier of water in Northeast Ohio.

To start: Owners call Customer Service once the title transfers and the deed is recorded, and renters can open a Tenant Deposit Account with a lease, a photo ID and a deposit.

Customer service1 (216) 664-3130clevelandwater.com (opens clevelandwater.com in a new tab)

Sewer

Northeast Ohio Regional Sewer District

The Sewer District treats wastewater and runs the regional sewer system.

Customer service1 (216) 881-8247neorsd.org (opens neorsd.org in a new tab)

Trash & recycling

Cleveland Division of Waste Collection & Disposal

The City collects household trash and recycling in Cleveland.

The City picks up trash at single-family homes and buildings with up to four units.

Customer service1 (216) 664-3711clevelandohio.gov (opens clevelandohio.gov in a new tab)

What Cleveland homes pay for electricity

This is The Illuminating Company’s average for the homes it serves. Your own bill depends on your home’s size and how you heat it.

$116

The Illuminating Company’s average home bill, per month

18.4¢

The Illuminating Company’s average price per kilowatt-hour (kWh)

FAQ

Questions about moving to Cleveland

Enbridge Gas recommends at least 7 business days, and more notice if you can. Your electric service needs to be on, and Enbridge Gas has to light at least one appliance in your home.

Call Cleveland Water. In Cleveland, your sewer bill from the Northeast Ohio Regional Sewer District uses the same name, mailing address and contact information as your Cleveland Water bill, and Cleveland Water manages those details.

Sources: The Illuminating Company, Cleveland Public Power, Enbridge Gas Ohio, Cleveland Water, Northeast Ohio Regional Sewer District, Cleveland Division of Waste Collection & Disposal, EIA.

Public Grid isn’t affiliated with these companies.

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