Start service
Moving into The Illuminating Company’s area? Public Grid can set up your service for free.
Utility guide
The Illuminating Company
The electric company for Cleveland and northeast Ohio.
About 680,000
homes served · EIA, 2025
EIA, 2025
About $116 a month
average home bill
New to The Illuminating Company?
Public Grid can set up your service for free.
Counties The Illuminating Company serves, from EIA’s 2025 yearly report. Service areas are approximate.
Cleveland
Counties The Illuminating Company serves, from EIA’s 2025 yearly report. Service areas are approximate.
Start, move or stop service
Move within The Illuminating Company’s area
We’ll stop service at your old place and start it at the new one.
Stop service
Moving out of The Illuminating Company’s area? Stop service on the day you leave.
Outages
Power out?
Check the map first. If your home isn’t on it, let The Illuminating Company know.
See outages near you
The Illuminating Company’s map shows known outages.
Report an outage
Tell The Illuminating Company your power is out.
Check outage status
See when power should be back at your address.
See a downed wire? Stay far away from it and call The Illuminating Company at 1 (888) 544-4877 right away. If someone is hurt, call 911.
FAQ
Questions about The Illuminating Company
Information as of Nov 2, 2026.
Public Grid isn’t affiliated with The Illuminating Company.
Report a mistake (opens support.onepublicgrid.com in a new tab)
Power through connection
Start new service
© 2026 Public Grid. All rights reserved