The short version
Have your statement beside you as you read. We’ll follow the labels from the account details to the final balance. This walkthrough sits alongside our other guides to electric bills and savings.
How do you read an electric bill?
Start with the account and service address, then find usage, charges and the amount due. Con Edison’s sample groups account details, service charges and the billing summary separately.[1] PG&E also lists the address where electricity was received.[2]
- The electricity supplied
- The system bringing it home
- This period comes first
- The account balance comes last
This guide uses a utility-style statement. If your building sends your electricity charges, keep its bill guide beside this one. Use the labels printed on your own document as you follow along.
Where do you find the billing period and kWh?
Look in the service details for the billing period and electricity used. Con Edison’s guide puts the dates, meter readings, rate and usage there.[1] Electricity use is measured in kilowatt-hours (kWh); one kWh is one kilowatt over one hour.[7]
Step by step
Match the dates to the usage
Find the service dates
Read the dates that cover your electricity use. PG&E lists billing dates in its electric details, separately from the statement and due dates.[2] The statement date identifies the document; the due date is its payment date.[2]
On your bill
Look for “billing period” or “service dates”.
Find the billing days and kWh
Read the number of days alongside the period’s usage. Con Edison’s billing summary includes billing days, while its service details show energy used.[1]
On your bill
Keep usage and its period together.
Check how the usage was recorded
Find the reading type if one is shown. ComEd’s handbook uses Actual, Customer and Estimated; an estimated reading means ComEd estimated usage and the resulting bill.[8]
On your bill
Look for the read-type label.
Don’t assume subtracting the printed meter readings gives the kWh on your bill. Con Edison’s smart-meter sample adds up readings recorded at intervals during the billing period. Its printed monthly readings aren’t used for billing.[3]
What is an energy charge on an electric bill?
An energy charge can be a usage-based line, but its meaning depends on the utility. Copper Valley Electric Association (CVEA) in Alaska calls its per-kWh delivery charge the “energy charge”.[9] Check the definition beside your own rate, rather than assuming the label means supply.
Con Edison defines supply as the electricity supplied to you, and delivery as maintaining the system that brings it.[3] Our guide explains what supply and delivery each pay for. Here, keep track of which charge each printed rate belongs to.
A teaching calculation for the whole cost
The U.S. Energy Information Administration (EIA) reported a final 2025 residential average of 17.23¢ per kWh.[4] Its average monthly usage was about 874 kWh per residential customer.[5] These are national averages, rather than an estimate for your home.
With those rounded inputs, 874 kWh × $0.1723 per kWh = $150.59, rounded to cents.[4,5] This sample total includes delivery, taxes and fees because EIA’s average covers the full cost of delivered electricity.[6]
For a per-kWh line on your bill, multiply the listed usage by that line’s rate. CVEA, for example, bills its energy charge per kWh.[9] Keep dollars and cents consistent, and check which costs that line includes before adding anything else.
What is a customer charge on an electric bill?
A customer charge can be a service fee that doesn’t depend on your kWh. PG&E uses that definition for certain rate plans.[2] Read the full label: similar names can describe different things.
| Where | What to expect |
|---|---|
| CVEA, Alaska | Its customer charge is a flat monthly charge covering part of billing costs. Its description also includes metering costs.[9] |
| PG&E, California | Its customer-charge definition applies to certain plans. Its Base Services Charge can vary with billing days.[2] |
| Massachusetts | The Massachusetts Office of the Attorney General calls utility-provided electricity supply “Fixed Basic Service”. That phrase describes supply, rather than an account fee.[10] |
Rules can change. Your utility or your state’s utility commission has the latest.
A charge independent of usage isn’t necessarily identical on every statement. PG&E specifically notes the effect of billing days on its Base Services Charge.[2] Check both the definition and the dates before comparing amounts.
What is a fuel charge on an electric bill?
A fuel charge can reflect the cost to generate electricity; its exact meaning depends on the utility. CVEA says its fuel charge is billed per kWh, changes monthly and reflects actual costs to generate power.[9]
- Find the utility’s definition of the fuel line.
- Check whether the line shows usage and a per-kWh rate.
- Keep that adjustment separate from other rates as you read.
CVEA’s description doesn’t tell you another utility’s rate or how often it changes. Use your own statement’s glossary for that line. If the definition leaves you unsure, mark the line to ask about when you’ve finished reading.
How do credits and past balances change the amount due?
The amount due combines current charges with account activity. Con Edison’s summary includes payments, new charges, unpaid charges and the balance due.[1] Its sample also shows negative adjustments reducing the balance.[3]
- The fictional sample starts with $150.59 in current electric charges.[4,5]
- It adds a fictional $20 previous balance, then subtracts a $10 payment and a $5 account credit.[1]
- The sample arithmetic is $150.59 + $20 − $10 − $5 = $155.59 due.[1]
Avoid counting taxes twice. Con Edison’s supply and delivery sections can already include related taxes and surcharges.[1] Follow the subtotals your statement actually prints, rather than adding a tax line again by habit.
A budget-plan payment also needs a separate check. National Grid’s Upstate New York plan bases the monthly charge on past usage and reviews it against actual usage and energy costs.[11] Don’t use that payment as this period’s electricity cost.
How do you check the rate shown on your bill?
Match each printed rate to its units, usage and charge description. A bill can have more than one usage rate: PG&E’s time-of-use plans charge different rates at different times.[2]
“The retail electricity prices we publish are not utility rates.”[6]
To find your overall price per kWh, divide your electric charges by the kWh used during the same billing period. PG&E’s electric subtotal includes applicable credits and taxes.[2] Keep gas, earlier balances and previous payments out of that calculation.[1]
Check what the electric subtotal includes
On SDG&E bills with a community choice aggregator (a local electricity supplier), the “Total Electric Service” line excludes that supplier’s generation costs.[12,13] Check for a separate generation section before treating a subtotal as the full electric cost.
If supply and delivery arrive on separate bills, add both sets of electric charges for the same billing period and count that period’s kWh once.[14,6]
If a line is still unclear, use the billing contact on your statement. Oncor, for example, tells its readers to call their retail electricity provider at the number printed there.[15] Have the line’s name, period, usage and rate ready so you can ask what it covers.
Once the labels make sense, explore ways to lower your electric bill. If you’re planning ahead, you can also estimate an electric bill for your home. Keep that estimate separate from checking the statement in front of you.
How Public Grid helps
You can connect your existing utility account to Public Grid. See how your energy use changes over time and spot opportunities to cut back.[16] Use this guide to check dates, usage and charges on your next statement.

Connect your account
We connect your utility account, find your savings and handle the paperwork.
- Free
- No contract
Common questions
A statement can identify a separate electricity supplier.[1] Con Edison’s guide says its supply section includes information about a separate electricity supplier, if you have one.[1] Supply and delivery can also arrive on separate bills, as Massachusetts’s Department of Public Utilities explains.[14] Read each name beside the charges it belongs to before comparing totals.
Sources · 16
- 1Sample Bill—Residential · Con Edison
- 2Understand your bill · PG&E
- 3Sample residential bill (structure and read definitions, pages 1–3) · Con Edison
- 4Electric Power Annual, Table 2.10: Average Price of Electricity to Ultimate Customers · U.S. Energy Information Administration
- 5Form EIA-861 final 2025 data: Average_Bill_2025.xlsx · U.S. Energy Information Administration
Show all 16Show fewer
- 6Does EIA publish electricity sales and price data by state and by utility? · U.S. Energy Information Administration
- 7Measuring electricity · U.S. Energy Information Administration
- 8ComEd Customer Handbook (read-type definitions, pages 6–7) · ComEd
- 9Understanding your Electric Bill · Copper Valley Electric Association
- 10What do I need to know about my electric supply options in Massachusetts? · Massachusetts Office of the Attorney General
- 11Budget Plan (Upstate New York) · National Grid
- 12Understanding Your CCA Bill · San Diego Gas & Electric
- 13Community Choice Aggregation · San Diego Gas & Electric
- 14Understanding your electric bill · Massachusetts Department of Public Utilities
- 15Understanding the Oncor part of your electric bill · Oncor
- 16Public Grid: account connection and usage tracking · Public Grid

