The short version
A surprise bill is stressful, so let’s take it one step at a time. Have your latest bill, the one before it and last year’s bill from the same season nearby, if you have them. For more help, see our bills and savings guides.
Why did my electric bill double?
Using more power and paying a higher price can add up fast. In a made-up example, the two together doubled the usage part of a bill, from $90 to $180.[1]
Start by putting your bills side by side. Compare the billing dates, how much you used in kilowatt-hours (kWh) and this month’s charges, not the full amount due.[2] A bill with more days in it can show more use, even if your daily use didn’t change.[2]
Days in the billing period
- Last bill
- 30
- This bill
- 33
Electricity used
- Last bill
- 600 kWh
- This bill
- 660 kWh
Use per day
- Last bill
- 20 kWh
- This bill
- 20 kWh
Find your answer
What changed on your bills?
- “It’s been very hot or cold.”
Check the weather and your heating.
- “I used about the same, but it cost more.”
Compare the charges line by line.
- “A reading went from estimated to actual.”
Ask about the catch-up.
An actual reading can adjust earlier estimates. Ask your utility which months it covers.[1]
- “I used more, and the weather was normal.”
Look at what’s new at home.
For a rough idea of a normal bill, you can estimate a bill for a similar home. Your own bills are still the best guide.
Could cold or hot weather explain my higher bill?
Yes. In very hot or cold weather, your heating or cooling can work harder, even at the same thermostat setting.[3] Compare the weather during your billing dates, not just the month printed on the bill.[2,4]
First, check what heats your home. Electric furnaces, baseboard heaters and heat pumps run on electricity, but a furnace can also run on gas or another fuel.[5,8] Only count the heating and cooling that runs on this electric account.
Compare the season.
Some utilities show degree days on your bill or website. They measure how hot or cold it was, so you can compare seasons.[4]Check your heating.
Did you add a space heater or run the heat longer? If your heat pump uses its backup electric heat, that costs more.[5]
The U.S. Department of Energy warns that some thermostat changes can switch a heat pump to its backup heat.[5] If you see a backup-heat light or something seems off, tell maintenance. In summer, do the same check for cooling.[3,4]
Why is my bill higher when my electricity use is the same?
A price change or a missing credit can raise your bill even if you used about the same.[1,6] Compare the rates on both bills, line by line.[2]
- Check the supply price. If you picked an electricity supplier, its price may have changed. FirstEnergy lists this as one possible cause.[1]
- Check when you used power. On a plan where the price changes by time of day, using more in the pricier hours can raise your bill.[3]
- Check for other price changes. At PG&E, some plans’ prices change with how much you use. Some flat charges change with the number of days in the billing period.[9]
- Check for a missing discount. PG&E’s CARE discount, for example, can run out, so watch for notices.[6,10] If your plan’s credit depends on how much you use, check that your use reached the plan’s level.[11]
Ask your utility which charge changed and when. If the rate stayed the same, ask how much you used at each price.[1,3,9]
Could an estimated meter reading make my bill jump?
Yes. Sometimes earlier bills were based on estimates that were too low. The next actual reading can then catch up on power you used but weren’t billed for. If they were too high, it can go the other way.[1] An estimate or a catch-up on its own doesn’t mean your meter is broken.
Find the reading labels.
Look at your recent bills. Mark which ones were estimated and where the first actual reading shows up.[1]
Check for a late bill.
A late bill can include charges from earlier months, Southern California Edison (SCE) says. Ask if older months are included.[7]
If the readings still don’t make sense, ask your utility what it can check next.
Could an appliance be using more electricity?
Smell burning or hear buzzing? Get help first
Call the fire department right away if you smell burning or hear electrical arcing or buzzing. Outlets that feel unusually warm or breakers that keep tripping need a professional electrician.[12] Let your building’s management know too.
Yes. Running things longer, adding new ones or having more people at home can raise your use.[3,5] Start with heating, cooling and hot water. Then look at laundry, fridges, dehumidifiers and any new electric car charging.[5,13]
Don’t forget an extra fridge or freezer.[5] To see what a device costs, you can estimate what an appliance costs to run, or read about the biggest electricity uses at home.
What should I do if the checks don’t explain my bill?
Call the company that sent the bill and ask them to explain the difference. Have your bills and a short list of what changed nearby. Only share account or meter numbers through the company’s own contact options.
- Ask which dates, readings and earlier months the bill covers.[1,2,7]
- Ask which rate, charge or discount changed, and when.[1,6,9,10]
- Ask what use history or other checks are available.[7]
If your building or a billing company sends your bill, start with them. If you’re submetered, Con Edison says to take bill questions to your landlord or board.[14] If a community program supplies your power through SCE, ask that program about its generation charges, the cost of the electricity itself.[15]
Ask about payment help before the due date
Once you know what happened, our guide to ways to lower your bill over time can help with the next step.
How Public Grid helps
Public Grid tracks usage and bills, so you can follow changes after a high bill.[17] You can connect your electricity account to get started; it’s free to sign up, with no contracts.

Connect your account
We connect your utility account, find your savings and handle the paperwork.
- Free
- No contract
Common questions
Not on its own. A longer billing period, a price change or a catch-up after estimates can all raise a bill.[1] Check those first, then ask your utility what checks it can do.
No. It spreads your payments across the year, but you still pay for all the power you use. Con Edison compares your budget payments with what you really use, and bills the difference if your real costs are higher.[18]
Start with the dates the bill covers, since you don’t have past bills there yet. Check any deposit separately from your use.[1][2] Ask which charges will repeat and which are for opening the account. Our guide to your first electric bill has more.
Sources · 18
- 1Understanding Your Bill · FirstEnergy
- 2Electric Services / Your Electric Bill · Hawaii Division of Consumer Advocacy
- 3Why Is My Bill High? · Dominion Energy Virginia
- 4Degree-days · U.S. Energy Information Administration
- 5Energy Saver guide (2022): heating, metering and appliances · U.S. Department of Energy
Show all 18Show fewer
- 6Why Is My Bill So High? · Central Electric Cooperative, Pennsylvania
- 7Why Did My Bill Increase? · Southern California Edison
- 8Use of energy in homes · U.S. Energy Information Administration
- 9Understand Your Bill · Pacific Gas and Electric Company
- 10CARE frequently asked questions · Pacific Gas and Electric Company
- 11Bill Credit Plans · TXU Energy
- 12Electrical Fire Safety · Massachusetts Department of Fire Services
- 13Electricity use in homes · U.S. Energy Information Administration
- 14Sub-Metering Bill Calculator · Con Edison
- 15Community Choice Aggregation · Southern California Edison
- 16Get help with energy bills · USAGov
- 17Public Grid: usage and bill tracking · Public Grid
- 18Budget Billing · Con Edison


